Webhostingstuff.com

Spacenets.com – 30 days or less to top host

Spacenets.com is my Third host review of 4 hosts for February 2011 webhostingstuff.com’s top 25.  Zero reviews with webhostinstuff.com had me asking one question, which was how long had this host been active.   Some hosts that I have reviewed with zero reviews had been online for more then 10 years.  But since November 2010 I have found hosts that just started up.  This is one of those hosts.  Webhostinstuff.com indicates that this host has been monitored since January 19, 2011.   I found this host on webhostingstuff’s top 25 at the beginning of the month.  So less then 30 days they some how managed to be a top host.

This host is so new that complete.com has no data for them.

http://siteanalytics.compete.com/m/profiles/site/spacenets.com/nodata/

About the only place I can find any information about this new host is websitefigures.com.

http://www.websitefigures.com/site/spacenets.com

Spacenets.com was formerly Hostm2.com

When I look at the “Why us?”, I find what amounts to a filler of an answer as to why.  Yet priority number one seems to be privacy.   I have found only a few hosts that may actually give out their customers information.  What Endurance Group International does, is not technically selling customer information.  Even though those customers are part of an appeal to another form of customers.   They use their hosting customers as a source to advertise to, hence why they like buying out other companies to increase their  audience.

The support spill they give is nothing special, it pretty much what most hosts offer.  For that matter thats about the same as what godaddy offers.  Though with Godaddy you can actually call them to speed things up.

The “About Us…” part leads to hostm2, but their not clear on the domain.  I guessed right when I guessed it was a .com because the whois tells me that domain is pointing to this host.

   Domain Name: HOSTM2.COM
   Registrar: GODADDY.COM, INC.
   Whois Server: whois.godaddy.com
   Referral URL: http://registrar.godaddy.com
   Name Server: NS1.SPACENETS.COM
   Name Server: NS2.SPACENETS.COM
   Status: clientDeleteProhibited
   Status: clientRenewProhibited
   Status: clientTransferProhibited
   Status: clientUpdateProhibited
   Updated Date: 07-feb-2011
   Creation Date: 23-sep-2008
   Expiration Date: 30-sep-2011

I have to wonder if this host will make the mistake in letting their domain go, or will they keep it active so that any customers familar with them under this name will find them.

http://siteanalytics.compete.com/hostm2.com/

I find no mention of this host with webhostingstuff.com.  But there is this handy little uptime report

The Spacenets.com affiliate program

http://www.spacenets.com/affiliates#

At this time the Affiliate program appears to be in the works.  There is no agreement to read.  But from what I can see This almost seems like a copy of many of the hosts out there that are in the so called “top” ten lists.  Payouts of $75 per payout, and V.I.P section thats not upfront about what you get if you get more then 10 sales a month.  I would suggest avoiding being a direct affiliate and go with Commission Junction or cj.com, where you have someone that will ensure you get paid.

Spacenets.com Cancellations

http://www.spacenets.com/terms

If you need a reason not to give these guys your credit card or checking account here it is:

Cancellations

Shared Web-Hosting Accounts: If you wish to cancel your services, you must write to sales or request a Cancellation from your clientarea.

If you cancel your account and your payments still continue for any reasons such as

1) by fault of Spacenets staff

2) by fault of the payment processor

3) by fault of any other payment collection company

we are not responsible for any overdraft fees that are issued by your financial institution.

There is more in the terms of service, which I recommend reading before signing up for service with this company.

It really is too soon for Spacenets to be declared a top 25 host regardless of what webhostingstuff says.

Comforthost.net – responsible citizen of the Internet?

Comforthost.net is my Second host review of 4 hosts for February 2011 webhostingstuff.com’s top 25.  Considering many times my posts show how rushed for time I am.  In some cases bad spelling, or worse I make  grammatical errors.  Some times my mistake is doing these posts before my morning coffee.  I am not saying this post will be perfect.  But something seems off about this host and much of the text seems off.  The site seems to be missing something that I can’t quite figure out.  The design is so so.   But I have to ask, what amount of guarantee do you get with this site?  Its not on the main page, and its not on the product page where you would expect to see such details.  As always I suggest in no less then a 30 day guarantee.  If a host does not offer at least 30 days, then you should steer clear of that hosting company.

Clearly this is a host in need of someone to edit it.  There is a big difference between a blog like mine, and a business site.   Between a freeware chat program and a free theme  and paid theme and chat system.  I can’t help but think perhaps instead of spending money on webhostingstuff.com “advertising” perhaps they should focus on improving their own site.

Strolling through their site, and skimming through knowlegdge base I some how come to the terms of service where I find the claim “Comforthost.NET is a responsible citizen of the Internet”.

Is Comforthost.NET a responsible citizen of the Internet?

http://www.comforthost.net/billing/knowledgebase/161/TOS.html

I am not sure how any responsible host would pay for “advertising” with webhostingstuff.com.

As such, we feel it is important to ensure that our customers adhere to our policies to ensure that their respective business and surfing is completely legal and ethical.

Ethical is not doing business with any review site, just to make yourself look like a top host.

Oh but I said something was not right with comforthost.net

Domain Name: COMFORTHOST.NET 

Registrant:
    Foroquimica S.L.
    ComfortHost.NET        ([email protected])
    Paratge Masos 9
    Bescano
    Girona,17162
    ES
    Tel. +34.972442539

Perhaps the location explains why the English is off, even though the site is hosted in the U.S.  The owner of  the site resides in Spain.

So what about that 30 day guanrantee / 100 % uptime with Comforthost.net

Important Notice: *All Payments To ComfortHost.NET Are Non-Refundable* ComfortHost.NET is a brand of Foroquimica SL.(“The Company”) who agrees to furnish services to the Customer, under ComfortHost.NET brand, subject to the following TOS (Terms of Service). Use of ComfortHost.NET Service constitutes acceptance and agreement to ComfortHost.NET’s AUP as well as ComfortHost.NET’s TOS (Terms of Service).

A little chat with Comforthost.net

There are several things that bothered me about this host.  No up front guarantees,  vague mentions of a money back guarantee – even though the terms of service state no refunds. A support ticket system that has no login to use.  Simply a “security code” to avoid spam.  I realize the chat system says tech support.  My techs could answer the questions that I ask in this  chat, but then again they did not have to scramble to find what I asked.

System 18:18:55

System is getting started. [Tue Feb 22 2011 18:18:55 GMT-0700]

A representative will be connected, please be patient.

David Khanu enters the chatroom.

David Khanu 18:19:15

Hello Benjamin, my name is David Khanu, how may I help you?

Benjamin 18:19:25

Hello David

David Khanu 18:19:35

Hi

Benjamin 18:19:44

I don’t see any where on your site where there is a guarantee, do you have one?

David Khanu 18:23:27

sure, we are providing gaurantee to our service

Benjamin 18:23:45

Where can I find the guarantee?

David Khanu 18:27:12

Could you please more precise with your request, Which type of guarantee that you desire ?

Benjamin 18:28:31

Well any kind that you offer
Examples uptime, money back, ect, ect

David Khanu 18:29:48

Please hold on
we offer a 100% upttme guarantee and 30 dyas of money back guarantee

Benjamin 18:33:07

and where do I find this on your site?
its not covered in your terms of service

David Khanu 18:36:04

Please have a look ib the following link http://www.comforthost.net/

Benjamin 18:37:24

Is that all you have? Other hosts list the guarantee in their terms of service.
This is all I can find “All Payments To ComfortHost.NET Are Non-Refundable”

David Khanu 18:38:52

okay, Could you please submit a sales ticket with us. We will get back to you with more details

Benjamin 18:39:25

ok, have a good day.

David Khanu 18:39:56

same to you

If Comforthost were a responsible citizen of the internet, they would not be buying advertising from webhostingstuff.

Webhostingpad.com – When 3 out 5 star Customer Service will do

Webhostingpad.com is my First host review of 4 hosts for February 2011 webhostingstuff.com’s top 25.  As I stated this is not the first time I have encountered this host.   Frankly I am not going to have any trouble proving they don’t deserve to be in the top 25.   More so I will have an issue of where to start.  Frankly this is like shooting fish in a barrel with a missile hanging over the barrel.  Its one of those companies its not hard to find negative results while looking for results in search engines.  For that matter I found one of those so called review sites, allreadyhosting.com complaining about them on webhostingtalk.com about their affiliate payouts.  Last time I looked at this company it was because greenvillehost.com.

http://hosting-reviews-exposed.com/webhostingstuff-com/greenvillehost-com-and-webhostingpad-com.html

Another hosting company that was greenwashing.  I found the connection between the two when I was looking at the awards, which lead me back to webhostingpad.com.  For some reason it was ok to share awards between two sites.

So where to begin with webhostingpad.com?

You go to almost any review site its not hard to find negative reviews about this host.  For that matter I even found a hosting review site that was complaining about them.  Alreadyhosting.com at webhostingtalk.com.

http://www.webhostingtalk.com/archive/index.php/t-934275.html

I too have had a lot of trouble with the WebHostingPad affiliate program, I have not been very impressed with them in the past but recently they got a new affiliate manager. The new manager seems to respond a lot more quickly than the old one; however, I still think they have a lot of work to do.

Despite this not being impressed forum post with this host, they still have a page up saying:

Editor’s Review of WebHostingPad

WebHostingPad has caught our eye and continues to receive higher rankins on our website! The price of hosting through this site is exceptionally low. WebHostingPad is known for their promotional pricing, during their promotional periods I think it is fair to say that WebHostingPad offers the best value web hosting.

If you have researched the web you will find that this web host has received nothing but exceptional reviews. Customers have complimented WebHostingPad, many reviews discuss their great customer support and pricing. I could only find one availiable hosting plan which may be a downside for some; however, overall this is a great host!

http://www.alreadyhosting.com/reviews/webhostingpadreview.php

Though even on this page you can find negative feed back:

Well..Just another victim of this hosting company. Really regretted signing up with them. So my advice to anyone reading reviews about this company. Signing up is a definite no no. Don’t settle for cheap rate and threaten services just because their plans are cheap. You will get ripped off more at the end of the day.

ben, Wed Feb 09, 2011

Webhostingpad.com and the Better Business Bureau

At the time I was doing my review on greenvillehost.com I found that Webhostingpad.com rating with the Better Business Bureau had the following:

Currently they have their BBB record is back up, but they have a “C” rating.  At some points it was a F according to some negative  reviews.

But what about Webhostingstuff.com webhostingpad.com reviews

195 reviews, and yet they average 3 out of 5 stars on customer service, worst yet the same rating on Uptime and Reliability.

web-hosting-top.com has this company at a 2.7 out of 5 out of 83 reviews.

Is there anyone that does not have negative feed back about Webhostingpad.com?

http://www.hostingsthatsuck.com/webhostingpad-sucks/

Ok hostingsthatsuck.com has sort of a not negative review.  But I think the most striking thing is that per ussual when they find out something bad they have:

Updated (Our Alternative Recommendation)

If you have tried and think that this web hosting service is just not right for you, we recommend that you try inMotion hosting instead. Our inMotion hosting review as well as other reviews on the internet about them has been very positive indeed.

I know that hostingsthatsucks.com pre-approves comments because they have yet to approve any of my comments on zyma.com.

I could go on about webhostingpad, but there is a clear reason not to trust them or webhostingstuff.

Webhostingstuff.com – February 2011 top 25 well I mean 24 list

This is a bit of an odd month to review webhostingstuff.com.  I am not referring to I7net coming back, though it would be fun if it did.   But at various points this month I found that this so called review site that  inspired this site had less then 25 hosts, in fact at one point it had only 19.   Though the only point where it was 19 was an iPad.  Perhaps Michal Low did not design for Apple Safari internet browser?  But every snap shot I got of webhostingstuff.com from this month has had one host in the the 10th and 11th spot. Keep in mind I have been getting screen shots from about 10 different sources. After 16 days (perhaps longer) I figured this would be fixed.

http://hosting-reviews-exposed.com/webhostingstuff-com/webhostingstuff-top-25-or-is-it-24-or-is-it-19.html

Also its worth noting ioxhost.co.uk is now off the top 25 (well 24) list once again.  I got flack from for posting the owner’s emails to me because he decided to go back to webhostingstuff.com, and choose to ignore my emails asking why.  Despite the threats and lack of reading by many of the fans of ioxhost.co.uk my last review of their site will be my grading system review, which I still need to work on.  I have been told that I should go after bigger fish.  If a lie is small or a lie is big, its still a lie.  Webhostingstuff.com was one of those king makers of hosting review sites, now its so desperate that it will allow one of the new hosts on my list to be online for less then 6 months.  But to be clear I never accused ioxhost.co.uk of fake reviews, I had my suspicions because of the whois, however the owner explained that with the lose of the original domain.  However nothing ethical or logical can explain why they were on the top 25.

Webhostingstuff.com a surface review of February 2011 top 25

Webhostingstuff top 1 – 10 most popular hosting companies

Its worth noting that Hostgator.com is at 39 reviews, for such a large host its amazing that they have not had any new reviews since I first started my own reviews.  As stated its my opinion that webhostingstuff.com has hostgator on their site as an affiliate.  I tend to question rather whs is screening comments before allowing them to post.  You would think for such a large review site they could tell you how many reviews they get in a day.

Myhosting.com is now off the top 25 list, rather short amount of time for a host that is popular in many so called top 10 sites.

The other notable thing is that iweb Technologies Inc has a 3 star out of 5 rating.

Webhostingpad.com – Number 3 of WHS’s top 25

The two things that I find a problems is out of 48 reviews they got 3 out of 5 stars on Uptime and Reliability as well as Customer Service.

Not the first time I have mentioned this company, but its the first time that I have found them on this top 25 list.

http://hosting-reviews-exposed.com/webhostingstuff-com/greenvillehost-com-and-webhostingpad-com.html

You can find this host on many so called top 10 sites.

But this qoute from allreadyhosting.com

http://www.webhostingtalk.com/archive/index.php/t-934275.html

I too have had a lot of trouble with the WebHostingPad affiliate program, I have not been very impressed with them in the past but recently they got a new affiliate manager. The new manager seems to respond a lot more quickly than the old one; however, I still think they have a lot of work to do.

04-22-2010, 03:58 PM”

I think I will look into their affilate program.

Comforthost.net – Number 10 of WHS’s top 25

4 reviews, all five stars.  Granted my first thought was to look at this host.  I hate being a nit picker on grammar and spelling, as some of my posts are far from perfect.  But some of the text does not sit right with me.  Review wise they have 1 review back in November 2010, before that it was December 2009.  Off the top of my head I don’t think the review look fishy because they are spread out over the coarse of 3 years.  But I will be looking at them to see if the people that posted the reviews are still with this host.

This host shows up in both the 10th and 11th spot.

Webhostingstuff top 11 – 20 most popular hosting companies

2 new host, and one host that was in the 10th spot is in the 11th spot.  Infinite Networks has a 2 star out of 5 rating, and Yaspe has just one review.

Spacenets.com – Number 12 of WHS’s top 25

Zero reviews has me asking one question, how long have they been online?

The creation date for this host is October 24, 2010.  Another host that will be on my watch since they are new, and find themselves on the top 25 (well 24)

Hosthttp.net – Number 13 of WHS’s top 25

I really hate to say a host name is lame, but this is a poor choice.  Sure its 8 letters, its also a domain that was created in 2004 all of which are a plus.  But most people even know what http means?  If you want to know what it means, it stands for Hypertext Transfer Protocol.  Zero reviews and traffic popularity of #4,207 tells me that the it may be a old host, but its not doing much to attract attention.  Also that phone number you see above, its not a valid phone number.

Interestingly they have no data at http://siteanalytics.compete.com/m/profiles/site/hosthttp.net/nodata/

Webhostingstuff top 21 – 25 most popular hosting companies

The last 5 on this picture have either no reviews, 1 review, or 3 stars rating.

Here is hoping I can finish reviewing 4 new hosts with webhostingstuff before the end of this month.

Webhostingstuff top 25 or is it 24 or is it 19

This month I am schedule to finish my review of the new hosts on webhostingstuff.com.   As I have stated in the past I am being blocked from looking at their site.  So often I have to rely on either Google cache or friends to do screen shots for me.  This time around I had two people sends me a screen shots of the top 25 list for this month.  One sent me only 2 screen shots because it appears that there were only 19 hosts,  maybe it might have something to do with it being an iPad. Then another snap shot of the top 25 revieled 2 hosts in the 10th and 11th spot.  A re-review of the top 19 from an iPad revealed that a different host in the top 10 was also in the top 11 spot.  But I tend to doubt that its an iPad issue (and I am no fan of Apple).  Over the coarse of 8 days this has not changed.  There have been two hosts in the 10th and 11th spot.  Maybe less people are paying for advertising or…………

Webhostingstuff.com’s  human editors fell asleep at the switch

Perhaps my favorite page at Michael Low’s site is:

http://www.webhostingstuff.com/our_ranking.html

What I love about is that with in less then 100 words the page contradicts itself:

To build a fair and honest ranking system, ranking is always performed automatically by the system – free of human interference.

However just below that is the very sentence that tears apart that very statement:

Human editors are also needed to maintain the high level of integrity of our trusted reviews. Webmasters and system administrators are needed for the smooth running of this large site.

I pasted that after I did my first review of webhostingstuff.com’s top 25 for May 2010.   It took me a while to figure out what I was looking for, granted I still have a lot to learn.

How do they pay for those human editors?

http://www.webhostingstuff.com/advertise.html

We reach a highly targeted audience of webmasters, site owners, and web professionals.

You can advertise from as little as $100.

When I wrote my first closing review for May 2010, I found the little tidbit where they failed at explaining how they were fair and balanced.    Just as they failed to explain how they reach webmaster, site owners, and web professionals without using the top 25.  I have yet to see where it is, and none of the hosts that have fest up to me about buying “advertising” could tell me where the advertising was.

http://hosting-reviews-exposed.com/webhostingstuff-com/webhostingstuff.html

Webhostingstuff

Webhostingstuff.com from a iPad

Considering my friend was only able to send me 2 pages of what amounts to 19 hosts, though it 18 because Scala Hosting gets listed twice as its both in the 10th and 11th spot.   I sort of thought it might be a problem with iPad.  Yet the copy I got from a friend on PC had another host that I plan to add to my reviews for February 2011 Spacenets.com which on the 3 screen shots appears in the 10th and 11th spot just like the ipad version so there are only 24 hosts in what used to be a 25 positions.  The only diference between the two sets of screen shots besides taken less then 8 hours from each other is that the iPad screen shots had 2gb hosting.  A host I reviewed back in August 2010.  They still do not offer any thing better then a 7 day guarantee, and I suggest going with a host with no less then 30 days.

http://hosting-reviews-exposed.com/webhostingstuff-com/2gbhosting-review-is-2gbhosting-a-good-host.html

Webhostingstuff.com from a PC

Here you can see part of the mock up for this months reviews.  Three hosts total

Webhostingpad.com
Spacenets.com (Appears twice)
Hosthttp.net

Not to mention why I choose to do a second review of Ioxhost.co.uk.  After the owner claimed he was going to stop using the “Advertising”.

I plan to do the write up for this once my new pc comes in.  After 4 years I think its time to get something more capable of doing videos.  The joys of a machine with 2 video cards.

How can Webhostingstuff be free of the human editors that it needs?

Webhostingstuff.com – January 2011 top 25 list in review

For January 2011 webhostingstuff.com added 5 hosts I have not reviewed before.  Unlike normal I will finish the new hosts I find in the same month I reviewed them.  Though I have to admit its pretty close as this is the last day of the month.  Most of the reviews were pretty easy to write, with the  exception of just one host.  Sometimes I find myself struggling to find what it was that makes a host not a top host.  Digging up the dirt so to speak.  Its not uncommon for me to be stuck with a host that is not spectacular.  By that I mean it may be dull as a rusty nail, but there is little to offend.  Like some hosts that are pretty easy to spot the flaws (like mochahost), some are not.  This is the point where I am hoping to get customers of the host in question to give me their take.  My review may give little or no reason to not choose a host  In some cases customers tell me how wrong and terrible I am.  But I have to ask if they are not so bad why are they using a fake review site?

For the first time ever a host that is on my review list has contacted me prior to my post, perhaps because they saw the video or post on my initial write up of January 2011.

http://hosting-reviews-exposed.com/webhostingstuff-com/webhostingstuff-com-%E2%80%93-january-2011-top-25-list.html

Here is the video of my intial write up:

5 New hosts for January 2011 on Webhostingstuff.com’s top 25 list

While hostgator.com an siteground.com still manage to be the top 25 list.  The list has hosts that don’t seem to be on the same level as them in some cases no where near them.

Myhosting.com number 4 out of 25 for Webhostingstuff.com’s top 25 list

Myhosting.com – Another Host that Pays for Ratepoint.com Service

http://hosting-reviews-exposed.com/webhostingstuff-com/myhosting.html

The first thing that comes to mind with Myhosting.com is ratepoint.com.  I suspect sometime I will be doing a review of ratepoint.com as soon as I get enough people telling me that their reviews on ratepoint.com are not showing up.  Despite there not being negative reviews on the paid system Webhostingstuff.com  and web-hosting-top.com  both have negative reviews.

eVerity.com number 15 out of 25 for Webhostingstuff.com’s top 25 list

Everity.com – Home of the $5 Reinstatement Fees

http://hosting-reviews-exposed.com/webhostingstuff-com/everity.html

eVerity.com is the host that was not spectacular.  Asides for no proof of being a top 25 host with webhostingstuff.com.  There was not much proof that they were a bad host.  One complaint was taken care of and the complainer withdrew their complaint.  Though I have to say their last positive review was in August 2008.  Their last only valid complaint was December 2010.

The only interesting thing i found was a claim of being formed in 1998, but that was only by going through the way back machine and I can find no mention of having formed in 1998 on the present site.

Ampheon.co.uk number 22 out of 25 for Webhostingstuff.com’s top 25 list

Ampheon.co.uk – When you don’t need 24 / 7 tech support

http://hosting-reviews-exposed.com/webhostingstuff-com/ampheon-co-uk.html

Ampheon.co.uk’s main focus it seems is web design.  A look at the support page, which you have to know where to look to find it.  Its rather annoying for their not be a clearly visible support portal. But also what has my concern is the comments located on that support page thats not easy to find.

Business Hours: 9am to 5pm, Monday to Friday, excluding bank holidays

customers using this service without the appropriate support agreement will be charged £125 per hour, pro-rata to a minimum billing period of 15 minutes if an urgent response is required before the beginning of the next working day.

Meaning their cheapest host package could become their most expensive.

Its not clear that support is available all 365 days out of a year.

10looniehost.ca number 24 out of 25 for Webhostingstuff.com’s top 25 list

10looniehost.ca – A New Host, and Only a 7 Day Guarantee

http://hosting-reviews-exposed.com/webhostingstuff-com/10looniehost-ca.html

As I write my wrap up for January 2011,  I am sure that 10looniehost.ca has either emailed me (again) or responded to my post.  I have to congratulate them on being the first to try and minimize the damage before hand.  Asides for some tweeks on thedesign, stopping the advertising with Webhostingstuff.com, and offering 30 day over a 7 day guarantee they could very well be off to a good start.    In short here is the three things I told them my post was about:

1. Making it clear I have no problem with hosts not being new.
2. I basically cover how you have nothing to prove that you have reason to be on webhostingstuffs top 25.
3. You have a 7 day guarantee that can only be found in the terms of service. Its not on the main page or the package pages  Which I make a point of telling my readers they should settle for no less then 30.

I also told them they are welcome to respond to the post I will neither delete it or edit it.  But then again neither will I delete their responses if they ask me to later.

Bounceweb.com number 25 out of 25 for Webhostingstuff.com’s top 25 list

Bounceweb.com – When 2 out of 5 Star support is all you need

http://hosting-reviews-exposed.com/webhostingstuff-com/bounceweb-com.html

Despite questionable awards they have a weird way of claiming to be green.  They just buy off set credits, thats it.  They give you some weird facts that I am not sure are correct.  Though I am sure the last one is just an opinion.

  • Datacenters take 4% of the world’s electricity.
  • Global warming is a concern for 90% of people.
  • Only 3% of web hosting companies are going green.
  • Going green costs 31% more than using dirty electricity.
  • Being socially responsible is cool.

But there are those awards one of which is webhostingstuff.com.

The overall support rating alone is a reason not choose this host.

Just 5 more reasons not to trust the top 25 on Webhostingstuff.

Bounceweb.com – When 2 out of 5 Star support is all you need

Bounceweb.com is my Fifth and finale  host review of 5 hosts for January 2011 webhostingstuff.com’s top 25.  With this host I finish off webhostingstuff’s top 25 hosts for January 2011.  Luckily I have found enough free time between my current projects that I will not be finishing up this in March 2011.

Since I did my intial write up of January 20, 2011 I have been from time to time peaking in on Blounceweb.  Mainly because when I first went to their site the sales chat was offline.  I wanted to see when it would be online.  I pretty much visited at random hours in my 18 hour day.  I have yet to see the sales chat to say online.  But the question I have is how did a host that averaged 2 stars in the last 6 months become one of the top 25 hosts with webhostingstuff.com.  Granted I know the answer to that is because of their “advertising” fees with webhostingstuff.  Below is a snap shot of the reviews that webhostingstuff collected on this host.

Bounceweb.com is trusted by over 57,000 sites around the globe

It seems like a big number but the number represents sites, not customers.  Never mind that many of their customers might have signed up for their reseller program and I have had customers that have had a 1000 or more domains on a reseller account.

http://bounceweb.com/reseller-web-hosting.html

Which offers unlimited domains.  My own experience with plans that offer unlimited domains is that they can house any where from just 1 domain to as many as 5000.  The number does not tell you how many active customers they have.

Yes they have good search engine ranking, not to mention an Alexa score of 67,148.

Also all of those wonderful reviews they have all but one site is still hosted with them.

http://bounceweb.com/testimonials.html

Bounceweb.com has facts on Green Web Hosting

Here is another company that buys energy credits or offsets, and they do……… nothing else.  They give a half hearted effort to try and make up some facts but they do not back up their sources.  I know that 90% of people are not concerned about global warming, all you have to do is look at the latest polls to see they are wrong there.

http://bounceweb.com/green-web-hosting.html

  • Datacenters take 4% of the world’s electricity.
  • Global warming is a concern for 90% of people.
  • Only 3% of web hosting companies are going green.
  • Going green costs 31% more than using dirty electricity.
  • Being socially responsible is cool.

I am not sure how being socially responsible is cool is a fact.

But there not any clearer on how they are greener on this post:

http://www.hostreview.com/news/090518bounceweb.html

Bounceweb.com has awards

http://bounceweb.com/web-hosting-awards.html

Web-hosting-top.com

About that “Web Hosting Top – Award Winner since 2006”.  There is nothing to prove on web-hosting-top.com has given an awarded.  I am not sure how the word “since” applies as its not been going on every year.  The only award I can see is  Listed and Verified since 2006.

Where webhostingstuff.com has 17 reviews, web-hosting-top.com has 16 reviews.  The average rating is 2.1 out of 5, which pretty much mirrors webhostingstuff.

http://www.web-hosting-top.com/web-hosting/web-hosting-top.bounceweb.com/type/add-review

Hostreview.com

There is no direct link to these awards by hostreview.com

Asides for a ton 7 pages of search engine results the best I can find is

http://www.hostreview.com/company-profile-awards/bounceweb

Which of coarse does nothing to prove that this is a fast growing company.  Its one of those “take our word for it” kind of deals.

Webhostdir.com

Once again no direct link.

http://www.webhostdir.com/search/profile.aspx?spid=10564

I am not sure the point of not directly linking to the site, as there is nothing negative to hide.   But this is another of those “take our word for it” kind of deals.  They don’t think you need to see data.

Findmyhost.com

Once again no direct link.  Here is what I can find, but there are no customer reviews.

http://www.findmyhost.com/reviews/bounceweb.aspx

Despite the claim “BounceWeb has passed stringent tests to become an approved host which proves our business has met AND exceeded the qualifications needed to stand out as a web host.

Truth be told: “Support is available via online support system only. We’d like to see more options made available, perhaps live chat support and toll-free phone.

Comparewebhosts.com

Of coarse no direct link.  http://www.comparewebhosts.com/ReadReview-WebHost-Bounceweb-CID-5650.htm

Also nothing that indicates that they have any awards.

Webhostingstuff.com

No direct links, but its not like that matters.

Even though they only had three reviews to get an average of 2 stars out of 5 in a 6 month period of time.  The average of all 17 reviews has support at 2 stars out of 5, or 40% which is failing in grade school terms.  On webhostingstuff the complaints are in regards to support being slow, accounts being shut down because of resource usage, and billing issues.

Alreadyhosting.com

No direct link, and Alreadyhosting.com does not have a search that requires me to use a search engine such as Google.

http://www.alreadyhosting.com/reviews/BounceWebReview.php

Lets review why this site gave out an award:

http://bounceweb.com/web-hosting-affiliate-program.html

  • 1-15 sales a month – Earn $35 for each sale!
  • 15-30 sales a month – Earn $50 for each sale!
  • 31-45 sales a month – Earn $75 for each sale!
  • 46+ sales a month – Earn $125 for each sale!

Need I say more?

webhostingsearch.com

It does not appear there is a direct link for this on Bounceweb.com or webhostsearch.com.  Using the search feature on webhostsearch I am brought to this link:

http://www.webhostingsearch.com/search?searchString=bounceweb

Clicking the only search engine result brings me to just a single link that takes me back to bounceweb.com

Is bounceweb.com for you?  Perhaps you should look at webhostingstuff.com and web-hosting-top.com customer written reviews before signing up for bounceweb.

10looniehost.ca – A New Host, and Only a 7 Day Guarantee

10looniehost.ca is my Forth  host review of 5 hosts for January 2011 webhostingstuff.com’s top 25.  Before I go off into my little ramble here, I want to make clear that I have no problems with new hosts.  Every company had to start some where.  There is also that chance that a new host could take the industry by storm, in this market thats always a possibility.   This is a post that is about a new host that is paying for “advertising” with webhostingstuff.com.

I am not sure why a host that claims “True Canadian hosting, Solid Support”, has choosen to purchase “advertising” from webhostingstuff.com who primarily is U.S. focused hosting (well it was, but it seems there are more UK hosts lately). This host had my attention because while they had no reviews, they had the highest “Traffic Popularity” score which Webhostingstuff assigns to the some 14,289. That number is 13,597.  Keep in mind that hostgator.com is 5 of 14,289 companies and Yahoo was number 1.  I was guessing by the no reviews and a score of 13,597 this was a new host.

This is not the first host I have found on the webhostingstuff top 25 to be new, In November 2010 I found hosting locker was one of the .

http://hosting-reviews-exposed.com/webhostingstuff-com/hostinglocker.html

Did 10looniehost.ca just launch?

I don’t have much proof of it, but I am guessing that 10looniehost.ca just recently launched and not on the creation of the domain date.  By that I mean over the last 30 days.  I say that because the Alexa score was 11,732,342 when I first found them on webhostingstuff’s top 25 list, and now they are 6,717,734.  Its been my experience it takes little effort to move that far when your score is above ten million.  Most of my sites that have a score around ten million and above have nothing going on them.  I am willing to bet by the time I finish up January 2011 they will be down to five million.

10looniehost.ca Alexa score January 20, 2010

10looniehost.ca Alexa score January 28, 2010

10looniehost.ca offers only a 7 day guarantee?

http://www.sitehost.ca/10looniehost-review/

Since their a new host there is not much out there.  But I found that paticular site intresting because:

Money back guarantee: 7 day guarantee but you can pay monthly

My recommendation is to alway avoid a host that does not offer any thing 30 days or more.  I have indeed found that this host only offers a 7 day guarantee:

http://www.10looniehost.ca/tos.php

If for any reason the Account Holder is not entirely satisfied with their hosting Account they may request that their Account be closed within an initial 7 day period of their order being placed. A full refund of any fees paid will then be issued. Beyond that initial 7 day period, all payments for hosting are non-refundable and service is provisioned for the period paid for.

This is not on the main page, hosting package pages, or the faq however this is:

Solid Support – timely, responsive and technically adept support is guaranteed.”

Techie Support Guaranteed

I am not sure why the “7 day period” is hidden away in the terms of service.  But this is coming from a company that says “For ten bucks a month or less, at least 90% of our customers ought to be able to get what they need.“.  If your a customer I hope you do not fall under the 10% they don’t think should get what they need.

10looniehost.ca is on my watch list.

Ampheon.co.uk – When you don’t need 24 / 7 tech support

Ampheon.co.uk is my Third  host review of 5 hosts for January 2011 webhostingstuff.com’s top 25.  You would think a host that claims to be in business since 1994 would have more then 1 review.  From maximsglobal.com on February 11, 2008.  The good news on this single review is that they are still with them.  The whois for the domain Ampheon.co.uk says it was created April 1, 2000.  I also not a 100% sure but I don’t believe .co.uk domains were available until 1996.  Not to mention the wayback machine does not have anything before 2000.

http://web.archive.org/web/*/ampheon.co.uk

But thats not my main concern.  This may very well be another host that was formed under another company name and this domain somehow became a trusted name since 1994.   My concern is if you goto  the website you find that the main focus is not webhosting.  The main purpose is design.  The big thing thats lacking here is a login area.  You have to click “Web Hosting”, and then search on the right hand side for  “Hosting Support”.  There is no direct link from the main page for support, which is a big negative in my book.  Its also going an idea I am adding to my grading system.  Support has to be clearly visible.

If I am guessing correctly the sites that appear in the rotating banner on top is satisfied design customer.  I am not exactly sure.

But which of those 9 is actually hosting with Ampheon.co.uk?

From what I can see of the whois data:

londonchamber.co.uk – Hosted by londonchamber.co.uk
rentright.co.uk – Hosted by Ampheon.co.uk
ukofficedirect.co.uk – Hosted by Ampheon.co.uk
roomft.com – Hosted by rackspace
thecommonwealth.org – Hosted by The UK Grid Network Ltd
rentpropertydirect.com – Hosted by Ampheon.co.uk
callanishpartners.com – Hosted by clara.net
essencesearch.co.uk – Hosted by Ampheon.co.uk
konextions.co.uk – Hosted by schlund.de

Only 4 out of 9.

Yes my post about Ampheon.co.uk is in regards to 24/7 support

http://www.ampheon.co.uk/web-hosting/hosting-support.html

This is the page I had to manually locate.  Its well worth reading if you are considering this host.

Business Hours: 9am to 5pm, Monday to Friday, excluding bank holidays

My first impression is that can’t possible be the hours you can get support.  But there is this:

Out of Hours Telephone Support is available to selected shared hosting packages and dedicated servers only. Please have your hosting account username or domain name ready so that we can confirm you are entitled to out-of-hours support. Please note that customers using this service without the appropriate support agreement will be charged £125 per hour, pro-rata to a minimum billing period of 15 minutes if an urgent response is required before the beginning of the next working day.

The part that gets me is the “Selected Shared Hosting packages”.  I figured perhaps the cheapest package is the one that does not get support beyond business hours.

Clicking on that blue “24-Hour Support” links directly back to that support link.

But Ampheon has business hours?

Out of Hours: Those hours outside Business Hours

Which means if  “customers using this service without the appropriate support agreement will be charged £125 per hour, pro-rata to a minimum billing period of 15 minutes if an urgent response is required before the beginning of the next working day.

If I am reading this correctly thats the package I listed above the Home Hosting Package, gets only 24 hour email support.

Its also not clear that you will get support all 365 days of a year.

Its my opinion that if you want a company thats focus is webhosting, then Ampheon is not the host for you.