Hostek – is just more hype then substance

Hostek is my forth host out of  7 of September 2010 list.  My first impression is that they are not as old as they claim, just another aged domain.  But the further I investigate my initial impression is not justified.    That does not mean that just because they have been around since the late 90’s that they are a valid webhost, for that matter some hosts that have been around along time do not adapt.  Its pretty visible when they have not adapted, for one their design is a big give away.  The site looks pretty up-to-date.  Its the unlimited space that made me suspect they were working off a aged domain.   In this case its a host that could not adapt what they were doing before so they went for what I call a last ditched effort to keep clients and go the unlimited space route.

The one thing I find missing is the terms of service.

Where is Hostek’s terms of service?

Below at the bottom of any page where you would expect to find links to about, contact and most importantly the terms of service (tos) I find:

Specializing in ColdFusion web hosting. This includes ColdFusion 9 hosting, ColdFusion 8 hosting, ColdFusion reseller hosting. Additionally we offer ColdFusion dedicated hosting and ColdFusion dedicated server hosting. We also offer ColdFusion PHP hosting. We currently do not offer ColdFusion linux hosting. As you will see from any ColdFusion hosting reviews, we are a leader in ColdFusion hosting.

But when I search for “ColdFusion hosting reviews”, Hostek is not on the first page of results.

I have to wonder why boast about something that you can not prove, granted its a boast thats really small and tucked away at the bottom of the screen.  But my problem is that there is no clear link to the terms of the service on the home pages and most of the pages that you might go to, to try and find out more about this host.  I have no idea what merchant provider allows this.  I can only speculate that they either remove it after they are screened or they are with a merchant provider that charges so much they really could care less if a site is in order or not.  Frankly I would love to know who has what merchant it would defiantly aid in determining the quality of a host.  Either way they have earned my distrust by not having an up front terms of service.

I found the hostek terms of service while going through their order process

Its been my experience when there is not a direct link on every page of webhosting site that I could find it by going through the order form.  My assumption was correct.

Its the Service level agreement (referred to as the sla) that I find interesting.

The terms of serivce have me leery of the company esspecially when you look at what it takes to get credit for a down time.  The way its worded pretty much nothing is their fault, and almost any down time falls under not their responsibility.

Who is Advanced Online Solutions (AOS) and how are they related to Hostek?

They are mentioned at the very top of the terms of service.

THIS AGREEMENT is made and entered between ADVANCED ONLINE SOLUTIONS, INC., 1648 Taylor Road #355, Port Orange, Florida 32128-6753, hereinafter referred to as “the Company” (“the Company” also includes any and all domain names owned by “the Company”) and the Customer, who wishes to use the services of the Company in accordance with this Terms of Service Agreement.

Which seems to me they found a template of a terms of service and were too lazy to use search and replace to put the name of their company in their.   Well thats my opinion, even though I have been told its pretty standard.  But I thought this was Hostek and not “the Company” i.e. AOS, i.e. Adanced Online Solutions, its almost like another version Endurance International Group.

Considering Hostek is webhostingstuff and not direct with there terms of service they are another company I recommend avoiding.

5 Replies to “Hostek – is just more hype then substance”

  1. Actually, Advanced ONline Solutions, Inc (AOS) is the company behind

    Advanced Online Solutions own the following site:

    Please do a better research…

    I have been using them to host two of my site for about 3 years, one is business and the other one is personal site. They have issues but all of them are minor. The tech support are very helpful and they always response to my ticket quickly (it may not be resolve quickly, but at least they try). I am sure there are better hosting out there, but where can you find a $5 hosting that have CF9.

  2. Hello Kam,

    I am sorry I thought I had implied that AOS was behind Hostek. There is not much to research on this company, other then their reasoning for purchasing “advertising” from webhostingstuff.



  3. I have used them for a number of projects for about 3 years, and what you cite as a reason to avoid them is, well… kinda stupid. I have used other hosting companies as well and found hostek better in terms of service and ease of use. For comparison, host something with godaddy and look at the mess of an interface you get plus being ‘upsold’ to all the time.

    technical service : 8/10
    cost : 9/10
    uptime : 10/10
    screwing over anyone : 0/10

  4. Hello Jason,

    I have 2 questions.

    1. What is the site that you have hosted with them? (which I also have to ask the other person that liked them)
    2. Did you read my review?

    Your email has the domain Which does not appear to have a site or for that matter be online. The domain for Kam’s email ( does not even exist. Funny how I got to reviews from 2 people that don’t give domains, and appear to have defunct email accounts.


    I am glad that you have had no problems with them. Here is what my review meant in sum.

    1. The terms of service are not up front, you have to go through the order form to find them. You should be able to find them on the bottom of the site of any page.
    2. The terms of service pretty much equals that when there is a problem, they are not responsible.
    3. Per their own statement “As you will see from any ColdFusion hosting reviews, we are a leader in ColdFusion hosting.“, This is clearly is not the case when you do a search for any “ColdFusion hosting reviews”.
    4. They use, a service that the top 25 goes to for who pays the most for advertising. Not who customers pick.

    Is it stupid to avoid a company for those reasons?

    There are people that do not agree with you.



  5. We just moved our site over to them after a long outage elsewhere and my review is that they are great so far! I’ve had several migration issues and errors and their admins are really good. Support is quick and they usually can answer you via web chat. I even had a crazy code issue where the app sent half a million emails overnight (bounce then undeliverable stuck in a loop) and despite a stern warning they were actually really helpful in fixing the issue with me.

    My favorite thing is their control panel though. I can set up subdomains, alias’, databases, etc. on my own with help files available all along the process.

    I don’t care one way or the other and have no vested interest in the company but I hate to see a good place get panned when they have been fantastic with me so far.

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