Number 16 on May 2010 webhostingstuff.com top 25 websites. This is going to be a rather short post. The reason being they have a 7 day guarantee. If a host offers anything less then 30 days they are not a serious webhost and must be avoided at all costs. There are a lot of other problems with this company such as language problems, support issues, and down time which can be easily found if you use a search engine. But there is not much reason to explore that in detail since the biggest alarm bell is there 7 day guarantee that they seem to think is a good thing.
7 Days money back guarantee
We offer no question 7 days money back guarantee with following terms
- Money Back available for all shared and reseller hosting accounts.
- We do not offer money back on domain registration, SSL certificate and on Dedicated & VPS server payments.
- Money back is not possible if requested after 7 days of purchase.
- Money back process takes 24 hrs to 72 hrs max that means if you are asking for a money back on 7th day of purchase date, you will get it before 10th day of purchase date.
Then there is their uptime guarantee that offers 99.98 uptime. I would love to show my wonderful chat in regards to what is they offer in regards to compensation, which is defiantly not money. After asking 6 times and being told to read the terms of service that do not say what you get the chat session abruptly ended. The chat operators first language was defiantly not English, nor was the person I spoke with on the phone. As the person on the phone was not direct in what compensation a customer would get for more then .02 downtime. Which equated to more time on your account.
I would avoid this company like the plague. The biggest red flag is that this company has a 7 day guarantee. If their uptime was as great as the phone operator indicated they could easily do a 30 – 60 day guarantee.