10looniehost.ca – A New Host, and Only a 7 Day Guarantee

10looniehost.ca is my Forth  host review of 5 hosts for January 2011 webhostingstuff.com’s top 25.  Before I go off into my little ramble here, I want to make clear that I have no problems with new hosts.  Every company had to start some where.  There is also that chance that a new host could take the industry by storm, in this market thats always a possibility.   This is a post that is about a new host that is paying for “advertising” with webhostingstuff.com.

I am not sure why a host that claims “True Canadian hosting, Solid Support”, has choosen to purchase “advertising” from webhostingstuff.com who primarily is U.S. focused hosting (well it was, but it seems there are more UK hosts lately). This host had my attention because while they had no reviews, they had the highest “Traffic Popularity” score which Webhostingstuff assigns to the some 14,289. That number is 13,597.  Keep in mind that hostgator.com is 5 of 14,289 companies and Yahoo was number 1.  I was guessing by the no reviews and a score of 13,597 this was a new host.

This is not the first host I have found on the webhostingstuff top 25 to be new, In November 2010 I found hosting locker was one of the .

https://hosting-reviews-exposed.com/webhostingstuff-com/hostinglocker.html

Did 10looniehost.ca just launch?

I don’t have much proof of it, but I am guessing that 10looniehost.ca just recently launched and not on the creation of the domain date.  By that I mean over the last 30 days.  I say that because the Alexa score was 11,732,342 when I first found them on webhostingstuff’s top 25 list, and now they are 6,717,734.  Its been my experience it takes little effort to move that far when your score is above ten million.  Most of my sites that have a score around ten million and above have nothing going on them.  I am willing to bet by the time I finish up January 2011 they will be down to five million.

10looniehost.ca Alexa score January 20, 2010

10looniehost.ca Alexa score January 28, 2010

10looniehost.ca offers only a 7 day guarantee?

http://www.sitehost.ca/10looniehost-review/

Since their a new host there is not much out there.  But I found that paticular site intresting because:

“Money back guarantee: 7 day guarantee but you can pay monthly“

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My recommendation is to alway avoid a host that does not offer any thing 30 days or more.  I have indeed found that this host only offers a 7 day guarantee:

http://www.10looniehost.ca/tos.php

“If for any reason the Account Holder is not entirely satisfied with their hosting Account they may request that their Account be closed within an initial 7 day period of their order being placed. A full refund of any fees paid will then be issued. Beyond that initial 7 day period, all payments for hosting are non-refundable and service is provisioned for the period paid for.”

This is not on the main page, hosting package pages, or the faq however this is:

“Solid Support – timely, responsive and technically adept support is guaranteed.”

“Techie Support Guaranteed“

I am not sure why the “7 day period” is hidden away in the terms of service.  But this is coming from a company that says “For ten bucks a month or less, at least 90% of our customers ought to be able to get what they need.“.  If your a customer I hope you do not fall under the 10% they don’t think should get what they need.

10looniehost.ca is on my watch list.

10 COMMENTS

  1. Hello,

    I gather a review of ’10looniehost.ca’ on your site may be imminent.

    I’m one of the directors of ‘Cluehost Technologies Inc.’, the company
    that runs ’10looniehost.ca’.

    I was wondering if perhaps you’d like to ask us any questions with a
    view to ensuring that anything you write about us is fair and
    representative of our service – straight from the horse’s mouth, as it
    were.

    Kind Regards,

    Ronan

  2. Hello Ronan,

    You are correct, a review of your site will be released tomorrow.

    Just so we are clear I am only reviewing your host because it appeared in webhostingstuff.com’s top 25. This is a spot that goes to people that pay for “advertising” with webhostingstuff.com.

    The basics of that review are as follows

    1. Making it clear I have no problem with hosts not being new.
    2. I basically cover how you have nothing to prove that you have reason to be on webhostingstuffs top 25.
    3. You have a 7 day guarantee that can only be found in the terms of service. Its not on the main page or the package pages Which I make a point of telling my readers they should settle for no less then 30.

    You are more then welcome to write your own responses you will not be blocked nor will I edit your responses. Which is why I suggest that if you have a counter point about anything I write make sure to be carefull on what you say because I will not delete it later if you request it.

    Also be aware I will be issuing a second review of every host I have dealt with. This is second review is a grading scale. This basically takes your web page and measures it on 100 points you gain points for thing such as support being easy to locate on the site, and negative points for affilate programs that pay out more then 20%. The full details of this grading system will be released on my forum next month, the month after the second reviews will start.

    You can also request a re-review. You basically have to admit on my forum that you were paying webhostingstuff.com and have ceased their so called services. If you did not understand that the advertising would lead to that you can stated it. Other hosts were not aware of that it was not advertising they were paying for. Also offer 30 day guarantee instead of a 7 day guarantee.

    Just out of curiosty how did you find the intial write up for January?

    Regards,

    Benjamin

  3. Please note that I have added the email response from 10looniehost.ca. However I have no heard back from them since my last email.

  6. Hello Rick,

    It would appears that you are right, from the looks of it their domain expired back in July. So much for being a top 25 host.

    Regards,

    Benjamin

Comments are closed.