Recommended Free Hosting – or you get what you pay for it

A question I have been getting lately is who do I recommend for free hosting.    Honestly I did not feel the free market needed much review.  Other then one company that tried to spam their affiliate link on my video on YouTube., was the spammer.   My own opinion about free hosting is not to expect much, and complaining about free hosting is for suckers.  There is no such thing as a free lunch comes to mind.  One of the last emails I got asked me for which free hosting had the most bells and whistles.  He had complaints about the load time on his site, the speed at which he got support, and too many limits.    Keep in mind he was paying nothing.

I am not going to explore free hosting on who is best

I have no need for free hosting.  I tend to favor having my own dedicated platform be it for business or personal use so I am not exactly the person to ask about shared hosting either.  I only had 4 shared hosting accounts they are all with godaddy.  Other then that I am doing vps and dedicated hosting.  But I am still shopping around for a better provider based on service.

My last host review with had me looking at their free hosting plans

** Our Free Web Hosting is different from other free hosting sites. We do not place banner ads or other distractingly big advertisements that might annoy your users. However, we place footer texts that mention our company name and the text size will not be big either. It will only be visible to users who scroll all the way down. Our free website hosting requires a one-time payment to set up your free web hosting. The package includes add-on features such as 3000+free website templates, 70+SEO tools, and rvsite builder. We have more than 10,000 satisfied clients who use our free web hosting services. They have often remarked with amazement about our server speed. We never oversell our free web hosting plan and pride ourselves in maintaining fast and efficient services.

There are flaws in this statement “your users” for one, and they don’t appear to actually have 10,000 clients, let alone 10,000 domains.

They don’t appear to have had any traffic  going on til the second quarter to this year.

If you happen to look through’s free hosting plans you will notice that there is a $4.99, $9.99, and $19.99 set-up fee (called a 1 time fee).  So its not truly free hosting.  Its also a convenient way for to have your credit card on file.

One last thing.  They offer a 45 day guarntee on their free accounts.  However the terms of service contradict this:

Money Back Guarantee

We offer a 45 days money back guarantee to our clients. This is valid only for GENUINE cases and we accept only relevant causes/reasons, for your dissatisfaction with our money back guarantee. Setup fee or add on packages will NOT BE REFUNDED for any hosting plan. It is to be well noted that KVCHosting reserves full rights to inquire about the website demanding money-back guarantee.

Until a further review of and other free hosts I did not realize how the different the free hosting market has changed since I used Geo-Cities  12 years ago.   There was no getting an affiliate commission for my sign up on geo-cities.

Translation: they reserve the right to not give you money back on a free hosting account

Frankly this is another host that I will have to review a year from now because I have a feeling things are going to change.  I imagine all the traffic they have gotten has come from the award sites.  According to they have spent nothing on goggle adsense.  I imagine they have not spent any thing on advertising anywhere.  Other then ‘biding’ on offers free hosting and you can earn $5 for every visitor that you send

One post that I have found which is proable the best post to explain why you should avoid this company is:

Its a bizarre setup, after all why would any one pay for visitors to a free hosting service?  Granted there are allot of former  affilates out there that claim that

While my opinion has not changed about free hosting, there are things to look out for.  There is a reason they are paying people to bring new people in.   Even though there are several times I have found the affiliates  are not getting paid.  So much so that there videos about it, tons of posts on forums and blogs.

The next host on my list offers free hosting

The first thing that comes to mind is I don’t get to see much details in regards to this free account.  Clicking on it brings me to a order form.  Keep in mind the ‘free domain’ is $19.95 if you choose to leave them.  But my post on will explore there free hosting service, and the lack of details in its offering.  The only reason I am exploring this is because they appear on’s top 25 list.

When it comes to free hosting, there really is not much to complain about.  You pretty much risk losing your site at any minute because the reoccuring income is not a motivator in keeping a free hosting customer.  At the same time if they charge a fee, its not truly free hosting.

Webhostingstuff – 4 more hosts to the list

I found 5 new sites on webhostingstuff back in June 2010.   But I only reviewed 4, because I could not identify which host may be Plexihost Affordable Web with 100% certainty, because I can not find it in webhostingstuff’s data base by searching for that term.   I should have saved the domain name.   My focus is on hosts that pay to be in the top 25, not the some 10,000 hosts that are listed there.  If I am not 100% certain of who a site is with I will not review them.  That does not mean I will not find out who the site above is later.  Bottom line if you are thinking of buying “advertising” from webhostings stuff, don’t.  There are better ways of getting your company out there then ending up on my list.

So what did I find with these 4 new June 2010 hosts on webhostingstuff

None of the 4 hosts I have reviewed are in a weight category with Hostgator, iPage, Bluehost.  For that matter they are hosts that either not figured out a way to market as many of the sites have lesser search engine rankings then this site.  Keep in mind most of my search engine rankings have been from the last three months.  The video helped but its not the greatest source of traffic.  Its the content I am putting to gather.

ServersandDomains, number 11 on in June 2010

No longer at this time on the top 25 list with webhostingstuff.  This company does not offer one thing that I consider to be on any person’s check list of features when ordering a host – a guarantee.  They offer a 21 day risk free trial on hosting, and no other services.  Meaning they bill you for everything else at the time of order and 21 days later they bill you for hosting.   Further to that they are heavily anti-refund policy to the point they will charge you a fee for any charge back you may do.  Even though the only option they leave you to get a refund if service is bad is to do a charge back.

On top of that you have to register with them before you can see how many years you have to sign up for before you get the show cased price on their hosting packages.  This is their way of capturing your email, regardless if you buy service or not.

WebInternetHosting, number 22 on in June 2010

They were 19 when I reviewed them, today they are number 20.  Besides for being one of the worst choices in domains.  Scam comes to mind.  The only review they have on, is from a domain that can be found in their Better Business Bureau file.  The review even claimed to have been hosting with webinternethosting for 3 years.  That means they would have had to started hosting with this host as of July 2007 or later.  Clearly impossible as the domain for the review as well as the hosts domain are no older then 2009.

On top of that they are under a Hostgator account, and do not have their own private dns to be a functional reseller.    The humor in this is a Hostgator client on the same top 25 list as Hostgator.

FireDragonHosting, number 23 on in June 2010

Mess, this is the first thing that comes to mind.  A blog / web design profile / personal site with a hosting company in the folds of a very cumbersome site.  I found looking through their profile they had a reseller for a customer, thats out of business.  Looking at the reseller showed me that they were a Wild West Domains reseller.

Also 2 out of the 4 review found at have the owner of FireDragonHosting as the owner.   I am partly suspicious of the reviews because they occurred in relatively short time span  for a small company.  But they may be legit, I say that because there are links on the site where he is trying to get people to rate the site for further awards.

But I fear that the worst of this is that owner is using their Wild West Domain account to purchase what his customers purchases after they buy them from him.  Which is why those two domains are in his name.  Meaning his customers do not have control of their domains.

The claim is that the site is all about the personal touch, and only offering to a limited amount of customers does not make much sense.   Because if he was he would steer clear of the review sites.  Based on his WordPress fees I can tell you that you can get more bang from your buck elsewhere., number 25 on in June 2010 is gone.  For some reason they were supposed to be a host you should choose, but they could not even stay in business after getting a top postioning on webhostingstuff.  I knew back in June of this year this was a site  that I should keep my eye on and I was correct.  It goes down with as another site that was in the top position but now its gone.

Webhostingstuff gives you 4 more reasons not to trust them

On the main page webhostingstuff states:

Our Top 10 Best Hosting chart features some of the best affordable web hosting deals on the planet. We hope to help you find the perfect web site hosting that suits your budget and webhosting needs.

Below the top 10 are 15 more sites.  It stands to reason Webhostingstuff wants you think that these are 11 – 25 of the bests hosts on the planet.

ServersAndDomains – Can ServersAndDomains offer you a guarantee?

ServersAndDomains was on my June 2010 list for It was one of 5 hosts not on my list from May 2010, but it was not the one that grabbed my attention at the time.  That honor goes to This leaves me with only 4 host to review.  Serversanddomains seems to be one of the most generic of site names, but unlike other sites a more uptodate design.  However the site seems another cluttered mess, too many graphics distract from

Looking at the reviews on you can tell not everyone that has signed up with them was happy.

Here is a summary of the poor to not so thrilling reviews:

warning: do not use serversanddomains  (Poor)
– by j ( on 22 January 2010

Servers & Domains Fraud – Poor Service –  (Poor)
– by Lucy ( on 18 August 2009

Cluless Customer Service  (Poor)
– by Sue ( on 14 April 2009

Downhill Fast!  (Poor)
– by Kevin ( on 15 March 2009

Just awful host  (Poor)
– by Ted ( on 4 March 2009

ServersAndDomains Sucks  (Poor)
– by Malc ( on 3 March 2009

Careless Hosting Company  (Poor)
– by ahronn ( on 16 August 2008

support tickets ignored  (Poor)
– by Steve ( on 29 June 2008

Not so good…  (Average)
– by ian ( on 13 June 2008

Control Panel  (Average)
– by Yuri ( on 27 May 2007
ServersAndDomains have seriously problem with ControlPanel for hosting – it’s very-very slow

Apparently ServersAndDomains was bought out.

My first quirk with ServersAndDomains

The first thing I wanted to see was how long did I have to pay for to get the $1 a month hosting.  When I clicked I found that this only applied to one domain.  When I clicked on $1 from the main page, I was brought to a page that showed the other unlimited plans.  I clicked on “Order Now!”, which allows me to select between Plesk, cPanel, and Windows with Plesk.  I decided to click on Plesk.  This brings me to a sign up screen.

You have to register before you can actually order an account.  This is not something that I see with other companies.  But what this does is if you decided not to complete your order, even though you registered a user login with ServersAndDomains they can now email you with offers to sign up for service.   In order for me to see how many years I have to pay for to get $1 a month I have to register.   I will not be registering, and I don’t have an email that I want more spam on.   I have to say I am bothered by the fact that they do not disclose up front how many months I have to opt into to get $1 a month.  I know its not a month because credit card fees would eat a huge chunk out of that.

ServersAndDomains offers a 21 day trial

While trying to find how many years I had to register to get $1 a month, I noticed they have a 21 day trial, not a 21 day guarantee.  Or better yet a 30 days.   Anything under 30 days leaves me suspicious.   They state that they do not charge you for hosting for the first 21 days, all other services are billed at the time of order.  Regardless of being free, there is no guarantee period.  Anything less then 30 days should be avoided.

ServersAndDomains offers no refunds

Refund and Disputes: All payments to ServersAndDomains are nonrefundable. This includes any one time setup fees and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 45 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in ServersAndDomains’s sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay ServersAndDomains an “Administrative Fee” of not less than $50 and not more than $150.

I am not sure how they will charge you for doing a charge back.  But clearly they leave no other option then a charge back to get a refund if service does not work.  If they were able to enforce the policy then clearly they would be able to fight the charge back.

Finale thoughts on ServersAndDomains

The refunds and disputes part of the terms of service is the part that makes me say to stay away from this company.  They offer no guarantee period.  Without any way of getting a refund there is no guarantee that you will get the service you paid for.  ServersAndDomains is a company I suggest avoiding. another webhostingstuff operation

As I stated I would write a review of hostaz.   In short this is just another “top 10” , the only thing that makes it different is that it belongs to one Michel Low, owner of    This was inspired when I first read webhostingstuffs promise:

Unlike some dubious “top 10 hosting sites”  that promote web hosts based on affiliate commissions, our fair and honest ranking system helps visitors find the real top web hosting companies.

Despite the fact that on webhostingstuff rankings are paid for – I had to laugh to myself, because Micahel Low was doing just that with   His site has 10 top hosts 8 of which are probable through commission junction or directly through the hosts themselves.   Though I have to wonder why not go through Commission Junction when there seem to be too many problems with being an affiliate directly with a webhost.  By Micael Low’s opinion hostaz is a dubious site.  I have to wonder how many people that click on the top 10 realized that.

I honestly thought this site was owned by someone in Arizona when I first heard of it.  I should have looked at the whois information:

Domain name:

Registrant Contact:
   W3Centric Network Pte Ltd
   Michael Low ()

   9 Bukit Batok Central Link
   Singapore, SE 658074

I would not be surprised between the two webhosting review sites that there are more that he runs.  When you look at the commissions that many host pay out there is a lot of motivation to make a webhost look better then they really are.

How much does Michael Low get paid per referal at

All but two sites are listed on Commission Junction, A2 Hosting and Green Geeks.

Lunarpages $95.00
ix web hosting $50 – $150
justhost $100 – $200
fatcow $110.00
a2 hosting $85.00
hotgator $100 – $200
green geeks $50 – $100
bluehost $90.00
hostmonstor $90.00
startlogic $125.00

The dollar figure is per sale, every time someone clicks on one of these ‘top 10’ and buys hosting Miachel Low gets a rather huge chunk of change for no real valid reason.  Its not hard to believe the only hosts for consideration for being in the “top 10” are hosts that have a nice pay out for just one click.   There is little work done to put a host in the top 10 or in their directory.

How does Hostaz prove to you that their top 10 are the best hosts

They simple do not prove any thing.  The editors do nothing more then echo simple details that can be found on a page.  Anyone can do that, the details they provide can be repeated by anyone that bothers to go from host to host.  Or better yet goes to and looks up hosts to promote.

According to them:

Our Top 10 Hosting Chart features the top 10 website hosts reviewed by our editors. From web page hosting to web site hosting, tm offers webmasters a concise and useful web site hosting directory that busy webmasters can use to quickly find the best web hosting service to host their websites.

There is not much detail to what their “editors” review.  Looking at their review on Lunarpages:

Lunarpages is just their top host, and it reflects all the hosts that they “reviewed”, The moving blue arrows on the site are put there to inspire someone to click to the top 10 hosts where they get you to buy hosting.

Why trust hostaz?

First of all they are not hosted on any of the top 10 hosts that they recommend.  Why should you turst a host that they are not willing to use? I have more reason to trust reviews at in regards to a book I am about to read.   You get far more details in the initial review, and then you get reviews from consumers that bought the book. I don’t get many details from this site only cost per month, but no mention of how long I have to pay for to get that price.  No Set up, regardless that most hosts don’t charge a set up fee these days.   Disk space and bandwidth, and platform.   Nothing to mention how fast you can get support, methods of support.   Not to mention reviews from other customers.  There is no reason to trust hostaz, because they give no information to prove that their top 10 are better then any other hosts.

Omnis review. Does suck? Omnis Web Hosting Review

Next on the list was number 13 in May 2010, but now they are number 8 with The first thing that strikes me is webhostingstuff’s information on omnis,

Site Established: 18 Jan 1996 (14 years and 179 days ago)
Traffic Popularity: #200 of 10,292 companies

Then there is this on’s site

Serving over 200,000 accounts since 1999.

I can only take two things from this. First of all what about the time between 1996 – 1999? The second is exactly how many accounts is currently hosted with them. Sure they have served 200,000 accounts since 1999. Its like how many McDonalds telling you how many burgers they sold. While the strategy works for McDonalds as you can see their fast food chain every where. Nothing near that level of visibility with this webhosting company. There is nothing indicating how many accounts / customers / domains are currently hosted with the company.

But that is not really got my attention, what got my attention was that they have an asterisk next to the free domain on the first page.

* Free domain name offer is limited to 12 month or longer hosting packages for the initial year of domain name registration of TLDs priced at $8.95 or less per year.

Its not exactly clear, but I think its safe to say that the domain is only free for the amount of time paid for on the first payment. In other words you buy one year, you get the domain free for the first year. Every year after you are charged for the domain. This has to be the first company that I have seen do that. But there is a real problem with buying a domain with this company:

Domain name registrations do not auto-renew upon expiration. Renewal must be explicitly requested through the current renewal process prior to the expiration date. Domain name registrations will be deleted 30 days after the expiration date. Deleted domain names may enter a Redemption Grace Period status. The Redemption Grace Period provides an opportunity to restore the domain name and retain ownership. Restoration from the Redemption Grace Period requires a fee of $50.00 in addition to the renewal fee and must be paid prior to a domain name being restored from Redemption Grace Period.

This is a rather absurd policy. Its practically begging for a $50 retrieval fee. Perhaps this is where I don’t play customer advocate. But if you don’t want to manage your domain you should not bother with hosting. You might as well be on some obscure directly or sub-domain by some free hosting company that makes its money off of advertising on the content you create. I realize this is not much of a point as I own hundreds of domains. There is not a week that goes by that I don’t pay for a domain. I make it a point to review the domains that will renew in the next 30 days to decided which will be renewed and which will be allowed to expired. Out of most of my business expenses domains are the lowest cost, but most worth keeping on automatic renewal.

This is another company where they create a lengthy multi-segmented terms of service. Frankly I tend to think customers that buy unlimited space hosting are going to pay as much attention to the terms of service as they paid for their hosting account. But here is the part I find funny:

Omnis Network provides no guarantee or assurance to the time in which a new order will be processed.

Located at

I find this absurd, there should be a max amount of time of when to accept an order no matter how cheap it is.

On the same link I also find

Omnis Network uses Network-attached storage devices to store Customer’s files. The nature of this type of storage requires that Omnis Network limit the number of files Customer can store with the hosting service to prevent exhaustion of the total number of files permitted on the storage device. This limit is 81920 files. Customer acknowldeges that this limit exists for all hosting service and can not be adjusted.

There way along with CPU usage another way they use to close accounts down, but I tend to doubt they have ever shut account down for reaching the file limit.

Also here is a reason to maintain your own back ups if you decide to host with them:

A fee of $100.00 may be charged should Customer require any files from system backups. Omnis Network does not guarantee that the files contained in the system backup are the most recent copies for a given site. System backups are available for at most 6 days.

The omnis affiliate program

Is another high payout, at least on the hosting account which they hand out $75. On domains a more reasonable $1 per domain.

This is the first company that I have seen, or perhaps I missed it when reading the terms of service for other companies, but they do not allow you to use their name in search engine marketing strategy:

Affiliates are prohibited in utilizing our protected keyword “OMNIS” or any variation, misspelling or combination of words with our keyword, in advertising and search engine sites.

This means I should not find any sites with does omnis suck? Read my review to find out.

I know to many appears to be a webhosting review site. But underneath the surface they are really an affiliate that is better served by making companies appear in the best positive light. By the domain name I would assume this would be the place to go to find webhosts that do indeed suck. After spending an hour on their site I am having a hard time finding anyone that they don’t approve of. But they are clearly violating the affiliate terms of service by utilizing Omnis in their search engine results.

Is essential to your hosting needs, read to find out!!!

When I first started the reviews I thought I would do 1 or 2 a day and spend no more then 2 hours per post. But here I am at number 11 of 25  for May 2010 of Way over the thirty days I intended to have this all done. As of this weekend I had learned that is having people bid on spots. I learned this from one of the hosts that are on my lists. I am debating as to rather posting that email even though they asked me not to. But there is indeed a post tomorrow in regards to what they have told me. They told me that they are contacting to remove them from their list, I have advised the host that they can plead their case on my site.

Anyway, number 11 of 25 for May 2010. As of today they are now number 6 host. is not exactly a site that I find appealing. But then again some of the best sites are not the best design. As with some of the other sites in the top 25 doing a search on 3essentials does not lead to results unique to So for this review I am going to stick to the webpage, perhaps in the future I will do more of a

The first thing that grabs my attention is a bunch of links at the bottom of the page where normally the terms of service, about, and contact links are. Instead they are amongst these links.

3Essentials, Inc. © 2001 – 2010 | Terms Of ServicePrivacy PolicyCopyright Policy |Web Hosting ComparisonReferral Program | Hosting ArticlesGetting StartedRate Our ServiceASP.NET Web HostingPHP|ASPCheap Web Hosting | DotNetNuke MSSQL MySQL |Reseller Web HostingWindows Dedicated ServersWindows Web HostingWindows vs Linux |WordPress

Most of those links look like they belong in a faq section and not at the bottom of the website. Though I do find a rate our service link an appealing idea.

Next stop is the terms of service for Here are the parts that stick out for me.

6.e. Maintenance. 3Essentials may, at its own discretion and without notice, temporarily suspend all service for the purpose of repair, maintenance or improvement of any of 3Essentials’ systems. 3Essentials shall restore service as soon as is reasonably practicable. Client shall not be entitled to any setoff, discount, refund or other credit, in case of any service outage which is beyond 3Essentials control or which is reasonable in duration.

I wonder what does not qualify as “ reasonable in duration”

7. Auto Upgrade Of Plans. Client agrees that in the event the clients plan exceeds its allotted data transfer or storage that 3Essentials may automatically upgrade the clients plan to the next plan that will cover such transfer or storage. 3Essentials agrees that in the event of such an upgrade notice shall be given in the form of email. In the event the client does not receive the email, the client shall not hold 3Essentials liable. Client further agrees that no refund(s) will be given.

What bothers me here is that it seems there is not a method to stop a person from using more space then they have paid for. Instead there is monitoring so they can charge you should you go pasted a given amount of space.  IT was pretty much my operation that person could not use more space then they paid for.  To use more they would have to pay for more.  No surprise bills.

9.b. No refunds will be given, for any reason, to accounts that are older than 30 days, this includes, but is not limited to data loss, server or systems being unavailable, or websites being unavailable.

9.f. Pre-payment. Accounts that pay in advance for a specific period are not eligible for a refund if the client cancels the account prior to the renewal date, or the account is terminated by 3Essentials due to a violation of these terms.

9.h. Auto-Renewals. Client agrees that the term of the plan automatically renews on the renewal date for the same term. Cancelations that are received after the plan automatically renews are not subject to refunds.

Translation no refunds regardless if 3essentials is at fault or not. Something I am finding in a lot of terms of service for cheap hosting companies. I am tempted to say to avoid companies that state no refunds regardless of the hosting companies fault or not should be avoided. My own policy was to charge a customer under monthly terms if they broke quarterly or longer commitment after the thirty day guarantee. Then provide a prorated refund. No refunds were issued after 6 months. I have to wonder if merchant providers are willing to back them up on this. Generally the max amount of time to pursue a charge back is no later then 3 – 6 months.

According to the BBB they only have 3 employees and they have been in business since 2004. Unless this is just a failure to update details, this is a good indicator that this company is not growing. I know that Fat Cow and iPage who are own by the same corporation have several employees, and clearly so does HostGator. Yet back in May 2010, 3essentials with three “essential” employees was six spots away from Hostgator.

Their profile page on is no better then the one written for

Here is the thing I find interesting:

How We Operate

3Essentials takes pride in providing quality support to our customers. Our technicians are available 24×7 via email or online chat to resolve problems that our customers may experience. Each ticket is read by our staff and the problem is researched to determine the correct method of assistance to provide.

With three employees they have to research issues. I don’t recall my techs having to do research every time they had a ticket. Perhaps that’s because they had experience to deal with issues and rarely had to learn on the job. Most of the learning came from new things. I am not sure I would be in business if my techs had to “research” all the time “to determine the correct method of assistance to provide”. I would sooner have an experienced staff over staff that has to learn as they go.

3essentials affiliate program is a bit more interesting.

You get up to 50% of each sale, but the commission would be no greater then $100. I feel that there is a play on words in the affiliate. It seems they are implying that if you make 20 sales you get $2000. But clearly you would have to sale 20 packages that ensure you get $100 each. Their lowest package is $24.96 for 1 year the personal Linux Hosting, which has a $15 setup fee which I am sure there is no commission on. That’s $12.48. commission. I decided to chat with them to make sure there is no commission on the set up fee. I was correct. chat session

Benjamin: Curious about commissions through your affiliate program.

You are now speaking with Paul of Server Sales.

Benjamin: Hello Paul

Paul: Hi Benjamin.

Benjamin: I was wondering if I would make 50% off of all sales I refer to you, including setup fees

Paul: Affiliate commissions are 50% up to a maximum payout of $100 per sale

Paul: hosting plans must be active for 90 days to receive the commission

Benjamin: yes I can see that, but I do not see what is considered a commisioned item

Paul: any item that is purchased via your affiliate link can earn comission

Benjamin: including the set up fees?

Paul: ah.. good question. you are not payed 50% of the setup, just 50% of the hosting plan price.

Paul: the setup fee is passed to the customer to help us pay your omission.

Paul: *

Benjamin: is there a link to fine print for your affiliate program?

Benjamin: ie terms of service

Paul: not that I am aware. we do have a general TOS for all “3Essentials Customers” but not for affiliates

Paul: If you have a specific question about the affiliate terms, please send an email to [email protected]

Paul: the questions will be directed to the manager in charge of that program

Benjamin: ok thanks

Benjamin: how long have you guys been in business?

Paul: since 2001.

Paul: and a BBB member since 2005

Benjamin: and where are you located?

Paul: our coorporate offices and staff are in NC.

Paul: our servers are in Dallas texas

Paul: we also have hardware techs on site in Dallas

Benjamin: ok

Benjamin: have a good day

Paul: you too

Paul: thank you.

Paul: and let us know if you have any more questions.

Paul: bye.

Your party has left this session.

As you can see the chat operator did not bother to read my initial question. Anyone that has worked with me knows better then to pull such a stunt. You answer the initial question, if you feel there is something else to add you do it after answering the question.  When someone does not answer my question, I tend to wonder if the person on the other end knows what they are doing or if they understand English.    There is no agreement for the affiliate program that outlines the affiliate and 3essentials parts in the affiliate program. Something that would outline setup fees are not part of the commission program.  Not to mention that making it clear that the affiliate can’t make claims such as buying hosting will make them rich, cure baldness, make you thin……….

Well the chat operator did not know what he was talking about as I did find Terms and Conditions:

If your reffering from a free hosting account you may want to pay special attention to the terms of service.

3. Commissions. We will pay you a commission of %50 of the plan price.

There is nothing in here about $100 cap, or for that matter nothing in regards to not getting a commission on the setup fee.  So this is where I stop on the review of their affiliate program as their staff and the initial page to get you to sign up do not agree with the conditions.

Their are alot of things that strike me as quirky about this company, such as this text I received while waiting for someone to chat with me:

Welcome Benjamin! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.

Who is

If you have not figured out by now the titles from my blog posts on hosts have been adapted from affiliates trying to sucker people into buy so they can get a Juicy commission. But the more I look into this host, the more I ask myself who is ioxhost?

Number 10, The first red light that comes up for me is:

Domain Whois record

Queried with “”…

    Relevant dates:
        Registered on: 06-Mar-2010
        Renewal date:  06-Mar-2012
        Last updated:  06-Mar-2010

This is a company that was supposed to be the the number 10 host out of 25, and now 17 out of 25. For that matter Alexa lists the Traffic Rank at 1,476,372. Which by webhosting terms is not impressive.

Going through the site I see several things that are not right. For one you can’t actually login to the customer service area. My browser tells me there is a error connecting or no such page.

Then there is this the top right hand part of the site:



Clicking on the live help takes me to a chat window that quickly turns into a UK version of the site with a UK number. Clearly things are not what they appear. I gave them a call. I guess I woke someone up after 10 rings as I got a hello, and then a “uh” when I asked if this was iox hosting. After bringing up the login not working for the customer service area I am refered to cPanel. Honestly it did not seem worth it to go any further so I just hung up.

Here is the thing that puzzles me. Webhosting claims to have monitored 520 days since Jan 2009. Then there is review:

IoxHost Hosting is excelent (Excellent)

– by Carlos ( on 22 January 2009

The domain name is expired. Three review from April of this year, and one from May 2010. I can’t help but wonder since the domain whois info says created March 2010 if fabricated the data then. When I first started my video I tried looking for ‘webhosting reviews exposed’ and ‘webhosting review scams”, back then it was hard to find people who complained about sites like These days sites like mine are appearing in the top of search engine results. I am more then certain that the hosts that use services like are starting to realize that its not a good idea to be associated with Which might make web hosting stuff more inclined to fabricate information in addition to deleting positive feed back for those that would pay for top listings. But I am not beyond thinking that the domain register for ioxhost screwed up some how. After all according to was down for 41 hours in February 2010. Perhaps they forgot to renew their domain name. I am not sure that recovery of a domain work the same as a .com in terms of recovery. Out of the 2 domains I have recovered they did not lose their creation date.

But there is also this, a site they link to that shows you their uptime:

It starts April 2010. Asides for a review from 2009 and uptime history from I have doubts that this host was a round last year. Then there is the company profile on as well as which switches between first and third person perspective.

About IoxHost:

We provide low cost and reliable webhosting to customers across the world,

Established in 2006, We have never faulted in providing the high level of quality customer service and product that customers have come to expect.

We are a team of experienced web developers who couldn’t find reliable web hosting service to host our websites so we founded our own business.

It has been a great success right from day 1 with more and more clients joining us every day.

IoxHost still has the clients they started out with in 2009, which just shows the commitment to their customers.

We caters to the needs of every client, our sales team are professional, well spoken, understandingly sympathetic and knowledgeable – they make great first impressions, that last. Have a problem? Have a query?

Our sales team are very happy to converse with you to get everything resolved, it is afterall in everyone’s best interests.

We have big plans for the future to expand on our business to suite our clients needs.

We take all suggestions seriously and actively encourage our customers to tell us what they would like us to improve on and what suggestions they may have.

Here are the parts I have trouble with asides for this not being a well written or thought out company introduction:

Established in 2006

So far there is nothing that shows that they were around before 2009. What evidence there is that they were around before 2010 seems dubious at best.

IoxHost still has the clients they started out with in 2009, which just shows the commitment to their customers.

This is where they switch to third person. What about the customers from 2006, 2007, and 2008? Are they trying to say they did not lose a single customer from 2009? What about customer that wrote the review 2009 on whose domain is expired? Frankly even the best companies are going to lose customers.

Our sales team are very happy to converse with you to get everything resolved, it is afterall in everyone’s best interests.

That statement brings to mind movies about mobsters, but then again I have a very vivid imagination. But still its not something I would use in the wording of an introduction to my company.

Then there is the show case on

There is only one site there, which changed their dns to ioxhost this month. Never mind there are 4 glowing reviews with active sites on (though I suspect those were from the employees, friends, and family). But their sites are not show cased on iox.

Then there is the ioxhost terms of service:

This has to be one of the shortest terms of service. But I think the most mind boggling part is:

Change to the Terms of Service by the Company shall not be grounds for early contract termination or non-payment.

They offer a 99.8% up time. I am not sure most people do the math but .001% down time is 43.2 minutes. can have 1 hour 26 minutes of down time, but there is no clarification on what iox will do to remedy any down time suffered beyond that. Most hosting companies do not consider maintenance such as hard ware upgrades and reboots in the percentage.

Refusal or Termination of Service reserves the right to refuse service to anyone for any reason not prohibited by law. We reserve the right to terminate service to any Client for any reason not prohibited by law.

Any deliberate attempt to cause damage to or any other Internet servers may result in immediate account deactivation without prior notice. No refund is given in this case.

I am not sure anyone at this company bothers to read what they post online. Clearly there is no formatting, broken English, and in this case repeated text. For a terms of service its surprisingly small.

Funny thing is a chat window opened up while I was looking at the terms of service, the chat operator’s name is Daniel. Which is the same first name for the owner of the domain

Just a simple chat with Daniel of Ioxhost

I decided to chat with Daniel, whom I assume owns the domain Unfortunately I lost the chat session. Daniel claims that they are a small company with a small customer base. This was in response to a question about his showcase where he disclosed the only site on there is his site. Which apparently is where they started hosting sites on from 2006 til 2009 where they bought and then replaced it with Keep in mind that is not coming up with a webpage at this time, but appears to have had the dns changed this month. This information does not make me any more confident in the company. As it has gone through three name changes in 4 years (if what he told me is correct). I can see starting up a domain dedicated to selling hosting. But starting another domain up after a year and abandoning the one that was started last year seems like a bad idea. I would have atleast taken a few years to migrate people to the new domain, and have the old domain redirect to the new one. The annual fee of a .com is easily a small cost to pay to not have customers wonder what is going on.

Odd relate search engine tidbit that some how relates to ioxhost

May 11, 2010

Daniel ( daniel[at]ioxhost[dot]com ) Very abusive kid, (child) threats to ddos.

Reporting to police and the datacenter you co locate in.

All do not choose this host if what he says about dept collectors are true

60 out of 68 Top Web Hosting users found this web hosting reviews to be helpful!

First i must add, i am not a child, Second your Customer ID isnt in my database so i prosume your review is Incorrect. Do you have any proof of the Threats? I certinaly dont know you. And why do you bring the dc into this, they cannot do anything, And yes i do use collections do you have a problem with that? Feel free to Contact the police. as you have no proof or evidence. Once again who are you and what is your customer domain? You may contact me @ 0843 289 6357, ow i have also taken a record of your IP address incase of any future abuse towards my company.

Have a nice day…

— representative

I am not sure what to make of that at all as it seems Daniel of ioxhost is making a complaint against

Finale Thoughts on Ioxhost

I have a feeling this is a one man operation. As for the reviews being solid on this company I could go 50 / 50. Reviewing the site does not give me any confidence. Broken links, poor formatting, incomplete pages, a phone operator that may very well may be Daniel himself as he seemed to be the chat operator, and a customer service area that when you attempt to use takes you to a page not found screen. This is one of those cases where I kick the tires and I am not happy with the reaction I get from a car that falls apart.  From the 4 reviews I can see on webhostingstuff the dns was changed in the last few months, possible due to dropping the .com in favor of  If that is not the case, these people did not bother to look and see if the site was legit before signing up.    I would love to hear why justified this being in the 10th position and then the 17th position. Clearly they were paying less for their advertising.

Fatcow Sucks? Beware – Read this Fatcow Review first before Buying!!!

So next one, number 3 on’s top 25 is sort of a revisit of another company, iPage. However this is what’s page for fatcow says “Site Established: 29 Sep 1997 (12 years and 262 days ago) – Traffic Popularity: #46 of 10,293 companies. Some how its number three and in the forty sixth spot. If you read my previous post you will know that was blocking me, which I will write a post later demonstrating how I did it. At this point thanks to my isp, I have a new ip and the site is working again.

This time around instead of jumping into a trace route, as I am sure it will be the same as iPage. I am going to go through the affiliate program which works three different ways from their home grown program. I did not look to see if iPage had their own affiliate program, as I did not think at the time a company would want more then one system. But I should have looked at the partnership link at the bottom of the page. For which you get paid three different ways.

At Commission Junction The affiliate program is the same as, $100 – $125 payout per sale.

Speaking of affiliates, it appears there are a lot of complaints in regards to payments in a lot of the complaints I have found online. Another complaint I see is down time. Due to the complaints of affiliate payments that are rampant in search engine results, I would not recommend using fatcow’s affiliate program directly.

I almost have to wonder if fatcow has busy work for the web designers, or just a really busy auto blogger program:

Amazingly a organization that used the same graphics as Fatcow. I can’t say I find it surprising that they are hosting the site at Perhaps the same person that did the design for fatcow was paid to start a blog. Its not out of the realm of possibility, after all there are tons of people on that are willing to perform that sort of service.

Then there is,

I love how these sites all have an “unbiased” opinion, and they also have coupons for a special price. I always wonder why site that’s doing a review about a webhost also has coupon for you to click on to save. Perhaps the whole I have a coupon, I must be your friend theme. You listen to your friends right? I like to think of the coupon as more of a Trojan Horse.

Then there is this post:

They failed to mention their website hosted with fatcow, and I am more then certain is not hosting with I don’t see any affiliate links. But I question why someone thinks its ok to pay $20 for a domain when there are tons of fine companies out there you can find without doing much research for cheaper. After all the whole focus is on dirt cheap hosting, yet some how the domain costs $20 to buy. How the heck does a company that is doing so well and selling hosting with free domain, not capable of buying domains for $7 or less? Never mind the fees they pay Commission Junction, affiliates, Google,, and whomever else is promoting them.

Truth be told I don’t know of many customers in my 11 years that are going to spend as much time trying to tell you why they liked my hosting. After all they are generally busy with their own sites. I am happy with what few kind words they could offer out there that are found via search engine results. But the reviews / sites are bit long for a “real” happy customer. is the worst as it reflects on every aspect of their site. Every post / page has a banner to click on. Its not so much a review page as it is a brag page. You would almost have to believe that they were little to fanatic, and almost along the lines of a stalker. Though the truth is its nothing more the automated script that goes through fatcow pulling out material. The lazy method of making money.

Instead of doing a search on “fat cow sucks”, I did one on “fat cow coupon”, based on the amount of people paying for that search engine result I see a new trend.

The iPage and ipower connection

Last time I when I chatted with one of out sourced sales people in India, I was pointed to a connection between fatcow and iPage. Only because the person on the other side asked what link I was referring to, when I told him the main page he still persisted on asking for the link. Clearly a tech that only works with one company is going to know where the link to the main page is. Then there was also the in the trace route. I believed at the time there were more then two parties involved with this organization. Today I found when doing search with “fatcow bbb”. I am not saying I am fan of the Better Business Bureau, I have a great many complaints about this organization that has not adapted with the times. But this link confirmed my suspicions and raises another.

So iPage and Fatcow with 32 other sites are apart of:

Endurance International Group, Inc.

Easy CGI
The Endurance International Group, Inc.

I don’t see iPage on the list of sites, so I tend to wonder if there are more then what this company lists. But I see Ipowweb on the list thus verifying the connection I was looking for.

But has two interesting reviews in regards to what appears fatcow’s business status:


Both of which at different times 3 years a part had to do with a change in the companies handling.

The Chat Session and the ipower chat

I decided to try the same line of questions I had with iPage. Domains are more costly then if you want to keep them $15, iPage was $10.95. But then again the phone call to iPage stated that it was $15.00.

Vanessa Morris: Hi Benjamin. My name is Vanessa, how are you today?
Benjamin: Hello Vanessa
Benjamin: Fine, and yourself?
Vanessa Morris: I’m great, thank you. How can I help you today?
Benjamin: I can not find any information out about the corbanite service
Benjamin: I was wondering if you could tell me about it or provide me with a link with more information
Vanessa Morris: Sure.
Vanessa Morris: Could you please provide me the exact URL where you have clicked this LiveChat icon in our website?
Benjamin: its on the main page of your site?
Vanessa Morris: I would like to see the link.
Benjamin: you website only has one main page, you should be able to see that
Vanessa Morris: Thank you!
Benjamin: are you supporting other companies?
Vanessa Morris: May I place you on hold for 4 or 5 minutes, while I check this for you?
Benjamin: ok
Vanessa Morris: No, Benjamin. I need link for confirmation.
Vanessa Morris: Did you receive my last message?
Benjamin: I am still waiting on the carbonite info you said would take 4 – 5 minutes
Vanessa Morris: May I place you on hold for 4 or 5 minutes, while I check this for you?
Benjamin: I said “ok”
Vanessa Morris: Thank you for holding.
Vanessa Morris: Please refer:
Vanessa Morris:
Benjamin: I am also not sure what you need confirmation for. If you did not work for other companies you would not need a link to know what the main page of a website is.
Benjamin: I will look at that in a sec, I have a few other questions
Vanessa Morris: I apologize for the inconvenience this has caused you. But we need your co-operation as we are in the process of enhancing the Chat icons on our website and during this period we want identify the exact page from where you have contacted us. This will help us to determine the list of pages from where we usually get the chats and organize the Chat icons in a better way.
Benjamin: that does not make any sense
Vanessa Morris: Is there anything else I can assist you with today?
Benjamin: as you would only have one main page and its, not sure what these enhanced chat icons are about.
Benjamin: anyway
Benjamin: If I decided I do not want to keep my hosting account, how much will it cost for me to keep my domain?
Vanessa Morris: If you cancel the account within 30 days and register free domain name, then we will deduct $15 from your refund for domain registration. You can transfer the domain to another registrar.
Benjamin: Your domain fee sounds a bit high, I think I will go with Directnic instead for a domain name. I don’t see the option to get dns sent to me on the order form, only transfer and register a new domain. Do you send me dns information?
Vanessa Morris: Yes, we will send information.
Vanessa Morris: If you wish, I will signup without any issue from our end.
Benjamin: I still need review your terms of service first
Benjamin: and I have only 2 more questions
Benjamin: Where are you located?
Vanessa Morris: Burlington, MA.
Benjamin: the servers as well?
Vanessa Morris: No, it is located in Boston.
Benjamin: Thanks Vanessa, the only thing that troubles me is the whole not knowing what your main page is, it really does not have me to confident that your not working for other companies.
Benjamin: anyway, I will look over the link for carbonite and should sign up if I like what I see
Vanessa Morris: I apologize for any inconvenience this has caused you.
Vanessa Morris: If you wish to signup, please contact me.
Vanessa Morris: I will do it for you.
Vanessa Morris: Ask my name in chat.
Benjamin: ok have a good day
Vanessa Morris: Thank you for chatting. Take care and have a good day!

Vanessa, or whomever is playing as Vanessa in Mangalore, India. Was not willing to give me as much details as the guy in my chat with But like last time I was asked for the page I was asking for. Also there was that long pause (6 minutes) where I was waiting for information on one of their features. Which was beyond the 4 -5 minutes it took to Google their site for where the info might be.

Just for giggles I decided to chat with them again, since they were asking me for the webpage I though I would give them one different then or

Jerold King: Hi Benjamin. My name is Jerold King, how are you today?
Benjamin: Hello Jerold, I am fine how are you?
Benjamin: I can not find any information out about the corbanite service.
Jerold King: I’m great, thank you.
Jerold King: Can you please provide me with the website link where exactly you have clicked the Live Chat icon?
Benjamin: ipower
Jerold King: You can check for the Corbanite service at:
Jerold King:
Benjamin: thanks
Jerold King: Thank you for chatting with us. Please feel free to contact us at any time. We are available 24×7.

Jerold (or whomever he claims to be), decided to end our chat session rather quickly after giving me a link to Not giving me a chance to get more details or ask other questions. So there is defiantly more then one company involved in their support system. Perhaps why the chat system asked for an account id, as well as ticket number. I might try and get an account with them later to test the system out.

The Phone Call: Searching for Vanessa Morris of

The phone call was more interesting, because I asked to speak to Vanessa. Did I think I would get her (or is it he)? No, not at all. I did however expect fumbling around excuse after excuse as to why I could not. I was not disappointed, and now believe I need to start recording these phone calls. The phone operator I spoke to was in Phoenix Arizona, so within driving distance of myself. Not on the north eastern part of the country like Vanessa (who probable was not a Vanessa, and was probable on the opposite side of the planet from me). Perhaps this call center is actually an outsourcing company.

Clearly another company I can not recommend based on complaints of downtime, refund issues, over the top affiliate payments, and promises of unlimited space.

Justhost Just Sucks? Warning – Read this Justhost review first …

Second on the list is, I first mentioned this host when I brought up

Forgive me while I figure and fine tune the format. At the same time I had originally thought that I could spend part of my free time in a day and do a single review on each hosting company. There is a lot of information out there on just and JustHost,com. Spending an hour to sum up as much information as I find is not really all that feasible. So I will try to get what I can get out, and revisit these hosts when I review other webhosting review websites to expose. But here is what I dug up:

Looking at the trace route for this site I get the following information:

Traceroute to []

I see, who appears to be on’s servers. Its starting to seem that all webhosts are on’s servers.  Not a lot I can take from the trace route, but I like to look at where a hosts physical location might be.

A Rabid Advertising Campaign:

The bulk of my look at is that they seem to be on a rather aggressive advertising campaign. They seem to appear every where over night back in 2009. Which brings me to wants you to believe that there a great company with almost no negative feedback, despite the fact they did not suck. Atleast that is how it was at first, but later they changed it to they did suck so they had to recommend another host, but you had to scroll past the glowing review and affiliate link to see the disclaimer. But finale they changed the page and put this up:

Firstly, maybe we can take the negative feedbacks about any web hosting with a pinch of salt. According to a study conducted by America’s premier customer services research firm, TARP, customers are more likely to speak about a company when things go wrong rather than when they go right. On average, customers are twice as likely to talk about a bad experience as they are to share a positive one. So we can safely say that for every negative comment about Justhost, there are two more good Justhost reviews we did not hear about.”

However their original review as well as their policy to say something sucks, but not really while applying what they call an “unbiased” seems to have a copy cat site where the original post was later re-posted:

The problem is suck is not the only negative meaning that would turn someone from buying (fraud, downtime, up-time, terrible, bad, incoherent, poor, nasty, lame, evil, stupid, cheat …………….) I figured while looking, why not see what I get when I search for “just host sucks”, and to the left of google is 2 sites that are using those terms for their adwords: & Most of the sites on the first page of search engine results are affiliates. (that has no actual hosts that suck on it that I can see now), used complaints that did not seem valid to validate their “not” sucking.  But I have found a lot of complaints in regards to orders not being set up, and issues with getting it up or getting a refund. Multiple complaints of downtime and deleted content. In some cases people were told that they deleted their own content. I supposed you can trust these affiliates that choose to market on the word sucks with just host. All of which try (or not) to sound like some unbiased site that want to convince you that is the host for you. So where are they hosting?

Name Server: NS2153.HOSTGATOR.COM
Name Server: NS2154.HOSTGATOR.COM
How about the sites that are using suck to determine if a host sucks (or really just trying to get you to buy Justhost hosting)?
Domain Name: AZHAN.COM
Name Server: NS1.NAME.COM
Name Server: NS2.NAME.COM

None of the 4 sites that I have looked at, and for that matter no site that promotes as the host to use, are hosting on After all if they are so good, why are they not using them?

So why are they everywhere in the search engines? seems to have two affilate programs.  Both of which have rather heavy pay outs, enough to encourage anyone and their dog to do what ever it takes to get their site in the top of search engine results.  Their own personally ran affiliate program can be found at:

Also they use Commission Junction, their policy is:

We are a first class web hosting provider that offer free domains, unlimited space, unlimited bandwidth, unlimited email accounts and the ability to host unlimited domains. We are committed to making web hosting simple and understandable for every user. We have ensured our sign up process is as straightforward as possible to ensure customers have no problems setting up their account. Customers will usually receive their login details within 10 minutes of subscribing, making the process swift and efficient for both the customer and the affiliate.

Just Host’s affiliate program gives you the ability to make up to $200 per sale and an additional $100 if you convert over 10 sales in a month. We offer two plans each available for 6, 12, 24 and 36 months, a sale qualifies as a subscription to any of these plans. Please see our commission structure below:

  • Just Plan & Premium Semi-Annual sign-up – $100
  • Just Plan 12, 24 and 36 month sign-up – $100
  • Just Premium 12, 24 and 36 month sign-up – $120
  • Just Reseller sign-up – $200!

We also offer an incentive of $100 if an affiliate sends us over 10 sales in 1 month. Our cookie referral period is 30 days. Just Host has a variety of banners, skyscapers and buttons to suit all sites along with text and content links.

We are heavily promoting Just Host online and in print. This exposure will greatly increase our customer base and our conversion rate which is one of the highest in our industry will continue to grow with our customers.

The Just Host team has over 10 years experience in web hosting and are dedicated to providing customers with the most reliable web hosting service possible. We guarantee affordable price plans, secure servers, first class 24/7 tech support and a wide range of features.

Looking at both it seems clear the one to go with if you want a big payout, its commission junction and not own affilate program. Both of which have rather insane payouts like

At the same time while they claim being 10 years old to their affiliates on commission junction, their domain registration says the domain was bought in 2002.

They claim on the BBB site that they were founded in 2002. But I have serious doubts, as the oldest piece of information that I have seen is no latter then 2008. I suspect that was just unused aged domain. I have many that I have never used some that are over 10 years old. I suspect this is the same case with and they are blatantly lying about their start date.

I admit they are a fast growing operation, but I imagine this is nothing more then another arm of another hosting operation. Much like what is to Its not my concern what they tell their affiliates, but that’s going to be what the affiliates tell people when they try to refer people.

Onto the chat and phone call with

I thought I would chat and call them since I had read a lot of complaints about English problems. I can tell you that there was a lot of copying and pasting going on. I actually stumped the person on chat for a whole three minutes on how much it would cost to keep my domain. $20 is a bit much. From the chat I could not see a lot of problems with English use, but this was just sales and clearly a lot of copy and past to my answers, due to cases where text was pasted and sent soon after one another.

Chat start time Jun 13, 2010 5:23:09 PM EST

Chat end time Jun 13, 2010 5:30:55 PM EST

Duration (actual chatting time) 00:07:46

Operator Andrew

Chat Transcript

info: All our operators are currently assisting others customers. You are currently in position 1 Thank you for your patience. An operator will be with you shortly.

info: You are now chatting with ‘Andrew’

Andrew: Welcome to Live Chat support, how may I help you?

Benjamin: Hello Andrew, I just found your site had a few questions

Benjamin: If I change my mind how and decided to cancel, how much will my domain cost to keep?

Andrew: If you cancel your account we will provide you with a full refund for the remainder of your term, excluding any setup fees that were charged when you signed up, and excluding domain registration fees. (Even if you received your domain for free through one of our promotional plans)

Andrew: The domain registration fee we incur on each domain registration is $20.00. So all refunds are subject to a $20.00 registration fee charge, but you will own the domain name afterwards.

Benjamin: Your cost seems a bit high on the domain, I think I will go to another domain register for my domain. On the order form it only indicates buy new domain or transfer. Do you give me dns so I can change it with my domain register?

Andrew: So you want to signup hosting with your existing domain, right ?

Benjamin: a domain I am buying from godaddy

Benjamin: $20 is a bit much if I decided I do not like your company

Andrew: Ok… For this select the option ‘I already own my domain name’. In this case your domain will stay with your registrar and you can host it with us. Also, please note that we initiate the transfer of domain only if you place a request with us for the same.

Andrew: Our name servers are as below




Benjamin: that will not try to transfer my domain?

Andrew: Right

Benjamin: ok

Benjamin: where are your servers located?

Andrew: Our Data Center is in Chicago US

Benjamin: are you located at that center?

Andrew: Yes

Benjamin: nice, many hosts don’t seem to staff their centers.

Benjamin: thanks I will order sometime tonight.

Andrew: You are most Welcome !!

Andrew: Is there anything else I can help you with?

Benjamin: nope have a good day

Andrew: Thank you for visiting Hosting Support. Should you have any queries or require any further information, please do not hesitate to contact us.

Andrew: We are pleased to bring to your attention the following offer.

Andrew: Let us take away any worries of accidental deletion or modification of your website or files by backing up your site on a daily basis. If you ever need a previous days backup, just let us know and we will happily restore or upload backups for you – $19.95 per year.

Andrew: Have a nice day!! Good Bye.


After I said “nope have a good day”, I got a barrage of sales copy and pastes, and the operator left before I could ask about the back up service. I figured I would try covering that with a phone call. After the automated system transferred me to sales I was stuck for 3 minutes of ringing. I hung up before trying to see if I could make it 4 minutes. You would figure they would have a answering machine to tell me that they are not open and when to call…… if they were not open.

Onto the complaints:

The BBB has 169 complaints at present, though not all are viewable, here is what the BBB states about those complaints:

Complainants allege a variety of billing and refund related problems. Customers complain that previously undisclosed fees are added to billings, or that advertisements for service at $3.95 per month failed to disclose that in order to get the discounted rate, customers must agree to be billed two years in advance. Other complainants allege they were unable to send emails or were advised that they must upgrade their service in order for basic services to function properly. Many customers complain they are unable to communicate with the company to resolve problems due to the company’s email only policy, or that tech support does not resolve problems. Some complainants allege the services are not as represented, or that the company falsely advertises a 90% uptime rate. The company responds to complaints by issuing refunds or partial refunds and agreeing to close accounts along with apologies for any inconveniences. One or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.”

This is not the only organization that has multiple complaints:

There are many more non-affiliated sites that are reporting multiple issues with

The reasons I give to not buy from are as follows:

  1. Probable no more then a 2 year old company at best, and they are using an aged domain name. I can not find much information that shows they were in business prior to 2009. The BBB states they signed up with them in 2009. However I know BBB asks when you start, and don’t actually look for business licenses. Most complaints are in 2009, and I am having a hard time finding anything from 2008 or before then.
  2. Keeping your domain with them is a $20 charge, they claim that’s what it costs them. But there are tons of domain registration programs that cost most hosting companies $8 or less.
  3. Multiple complaints of accounts not being set up when ordered.
  4. Multiple complaints on getting a refund.
  5. Complaints of content being deleted
  6. Complaints of poor tech support, in many cases musical chairs between departments.
  7. Complaints of constant down time
  8. Heavy affiliate commission payouts that encourage false advertising just to make a sale.