– Ratepoint and Limited Unlimited is my seventh host review of 8 hosts for October 2010’s top 25.  This is another host that uses to show case reviews.  In the back of my mind I tend to wonder about what the angle is with  In the last post I did about a host that used them(, I had a rather quirky conversation.  On the phone they told me I could delete the negative feed back as long as I made some effort to appease the customer.  But my email told me an entirely different story that it would not be deleted. has an amazing amount of reviews, and per usual no negative reviews.  My first thought was to look for negative reviews on other sites.   They are out there, suprisingly only a few negative reviews, yet a surprisingly large number of positive reviews.  Yet unlike webhostingstuff that has only 4 reviews, they do not have the domains of the sites like  There is nothing to validate these as real reviews on the sites where there is a huge number of reviews.

I have to say that this has only made me more curious about  Rumor wise here is what I have to wonder if its true.

  • The terms of service listed on the site is not the same as the one they impose.
  • During the trial negative reviews are deleted
  • Ratepoint customers can choose rather negative reviews show up or not.

So how old is

Honestly I would have thought that the site would be older then what I had suspected based on what Alexa tells me and the amount of reviews.  A whois tells me its only 2 years old.

   Domain Name: GIGAPROS.COM
   Whois Server:
   Referral URL:
   Name Server: DNS1.GIGAPROS.COM
   Name Server: DNS2.GIGAPROS.COM
   Status: ok
   Updated Date: 14-mar-2010
   Creation Date: 05-mar-2008
   Expiration Date: 05-mar-2012

What I find strange is that a company that is only 2 years old has a ton of feed back on 2 sites their own paid for Ratepoint account, but only 4 on which they are one of the top 25 hosts for October 2010.

Interesting tidbit there about GigaPros being slow. promises no overselling……..

Absolutely No Overselling

At GigaPros, we enforce ZERO Overselling Policy. So, you get 100% guaranteed server resource allocation at all times. No overloaded server means high reliability & more uptime for your website.

So if you decided to use 20 trigs of space it will not over load GigaPros server all for a whopping $3.99.

How is GigaPros Different?

Honesty is the key to any successful business. We do not hide any tricky limitations in our Terms and Conditions page. Instead, we show you the exact resources that you are buying from us. And that’s the base of our Zero Overselling Policy. You fully get what you pay for! No excuses, no gimmicks, no lies

Honesty is not always the key to a successful business, after all this is the same company that is using webhostingstuff for “advertising”, could someone please point me to their advertising?

Here is what Wikipedia says about Overselling:

Overselling refers to selling of a volatile good or service in excess of actual capacity. In the travel industry, the term overbooking is used instead. In telecommunications, sometimes the term oversubscription is preferred. The practice occurs intentionally where sellers expect that some buyers will not consume all of the resources they are entitled to, or that some buyers will cancel.

Which means that “Honesty is the key to any successful business” is not what Gigapros is practicing.  Here is what Wikipedia says about the term in relation to hosting:

In the web hosting industry, the term is used to describe a situation in which a company provides hosting plans that are unsustainable if every one of its customers uses the full extent of services advertised. The term is usually referred to the web space and bandwidth transfer allowance. A hosting company may offer unlimited space and unlimited bandwidth, however, they put other restrictions in place such as CPU usage or inode limit. They may have onerous restrictions and one-sided contracts that lets them cancel the hosting of anybody that puts a strain on their system or fully uses their claimed allotments.

This practice usually incurs little ill-effect since most customers do not use any significant portion of their allocated share. If a customer has a small, low-traffic site serving static HTMLpages, few resources will be used. If a customer wishes to run a high-traffic, professional, or business website an oversold hosting account can be detrimental. In these cases, a shared hosting provider that does not oversell, a virtual private server or dedicated server is a preferred option.

I don’t agree completly agree with the hosting description for overselling on Wikipedia.  But in essence if a hosting package says that its unlimited then yes it is being oversold.

The funny thing is that in my review of they not only used just like they think you can offer a unlimited plan without overselling:

It is important to remember that “unlimited” does not always indicate “oversold”, so do not let anyone tell you otherwise! We monitor our servers constantly to ensure optimal operating performance.

I will tell you that unlimited access is clearly overselling.

I have to wonder based on the tons of postive reviews,, and the belief that unlimited hosting does not mean overselling if there is not a connection between these two companies

This GigaPros post could be longer, especially the part where they compare themselves to other hosts. – Party like its 2004, or more like 2007

Snapblox is my second review of 8 hosts for October 2010’s top 25.  At first look I have to say that I can admire the design of the main page.  Its simple and clean, unlike the last host I reviewed there was a lot of clutter on the main page.  The design alone is enough to make me think there is nothing to question about this webhost, but there is that simple fact that they appear on 16th spot of webhostingstuff’s top 25 for October 2010.  Then there is zero reviews.  Sort of strange for a website that claims they have been around since 2004.  Search engine results bring me even less, esspecially with alot of the common hosting rating sites.

So how old is

According to their about page

SnapBlox was formed in 2004 to fulfill a market need for reasonably-priced web hosting, design, and backup solutions that also deliver superior customer service and satisfaction.

Does the whois info for back that up?

Clearly the whois information does not back up their claim that has been around since 2004, as the whois information says July 2007.  I am not sure why some hosts claim they are older then what their domain says.  If you read my post on  You will see while they did not admit that their site was not “a trusted name since 1996”, they removed it off their banner.  Some hosts that existed under other names and other forms of business take the start date form their previous operation for their hosting company, regardless if they were not into hosting before.

For that matter the earliest results for snapblox from the wayback machine is:

The earliest results that can be found are for 2008.

But here is what I find weird, while I have a much higher Alexa score then snapblox, they have far more back links then  But from every site I have gone to they appear to have almost no traffic.

Perhaps has a problem with being a new guy?

There is nothing wrong with being new, we all have to start some where.  For that matter the last host I started was back in 2008.  Strangely with all the domains I had, I purchased a aged domain.  Granted it was not because it was a old domain, but because it was a really short easy to remember domain.  Frankly the $1,000 I paid was a steal. The value in the domain was is that it was short and easy to remember.   Granted I can not reveal the name because of the non-disclosure agreement.     I never drew attention to the fact that the domain was over 10 years old, for that matter I left the age of the site out of the information of the site.   My intention was to put the age of the site after it reached the 5 year mark. If people asked, I let them know the start date was 2008.  Yes I was asked if the site would be around next month, but at least there was no one around to draw attention to the fact that I lied about the age of my site in their blog post like I have done with snapblox.

One finale thought on

While the below image is fond on the main page…….

I can not find snapblox on webhostingsearch. – A Second Look

You would think with my last post on manashosting that I would be done with this hosting company.  But if your anything like me, your a terrible multi-tasker and tend to have a ton of browser sessions going on.  Usually I restart my machine to clear my screen after having so many windows open.  This time around I just closed out the tabs as  I had a lot of work to sort through. So I went about closing all of the sites that I was not looking at any more and I came to the tab.

I found what appears to be a last chance effort to get me to sign up.

I guess it kicked in because I did not do anything for well…….. 6 days (yes I can actually keep a website tab open for that long).  Though it probable happen a few hours after no further navigating through their site.

The part I find hard to understand is you pay extra to get 2 years “free”.  Its not like buy 1 year get 2 free.   Simple put Free = not paying 500 rupee (thats assuming Rs equal rupie / India Currency).

Trying to close the site I get the following screen:

Manashosting is giving 3 years webspace free? and/or 50% discount? and/or 1 year free webspace renew?  I don’t quite understand this message.

Many hosting companies this last chance offer to keep you on the site. Some even void out an affiliates commission to salvage a sale.  However there usually a coupon code offered or better yet the host’s site keeps track of the discount that is offered.  But this discount / last ditch efforts are not clear. may be the worst webhost out there

At first I did not think that Manashosting was a site that this site would go after if they had not spammed me.  But upon reviewing the reviews its pretty clear they fake their reviews.  Its funny how many of the reviews start with “I”.

Better yet here are 2 reviews that stand out:

Reliable Hosting – manashosting

Our servers are located in a us, and we use the latest technology in server equipment, lines, back-up features and more.
. Reliable, fast server equipment
. Secure, state-of-the art data center
. backup power feeds direct to our data center
. 24/6 Monitoring to help ensure that your website is up

If that is customer feed back I am the proud owner of ocean front property in Arizona (which there is none).

Before this “Postive Feedback”

. Reliable Hosting – 99.9% Uptime
. Website Maintenance
. unlimited webspace and bandwidth
. Search Engine Submissions
. Website Traffic Stat Monitoring
. Real people who provide live customer support

But I think the most telling sign is that every time negative feed back fills a screen, wave after wave of positive feedback comes in.  Its almost as if they were trying to drown out the any negative feed back.   I have never seen a host that has this much feed back in such a short period of time.

Ordering from -DON’T!!! – They do not have a secure order form!!!

I decided to go through the order form to confirm the discounts from the two screens.  Sure enough they do not show up on the order form.  But thats not what bothers me.  What bothers me is they collect contact details in an unsecured area.

They also do not process your payment, you have to go through a company called to pay your bill where you have to reenter card information.  Fortunatly they do have a secure area for accepting your credit card information.

If you are ordering from Manashosting, I have Ocean front property to sell you in Arizona.

FireDragonHosting – Is stuck in 1999?

Firedragonhosting, Number 23 in my June 2010 list for and number 23 today.  Another Canadian company, not a plus or minus but a neutral.   This time it seems that this is where someone was into web design that evolved into webhosting.   Thats basically what I had done.

Between the ranking on webhostingstuff and the about pages I am a bit perplexed.   The site design is probable the worst of any webhost or reseller that I have looked at.  Its a mess, a combination of blog, personal site, design site, and a webhosting company some where in between.   Looking at some of the sites in the profile I have to wonder why there has not been something done to bring firedragonhosting of a pre-1999 design into something modern.  Granted most of firedragonhosting’s  designs look more like templates I have seen.

Per John’s own words:

I began in 1999 as a small web design company that offered hosting to my clients. I continue to be a small web hosting and design company by limiting the number of clients I service and the number of websites I host on my servers. I do this so I can provide a more personalized and higher quality service for my clients.

So why would he need to have firedragonhosting on the top 25 of webhostingstuff?

Before he was selling through firedragonhosting it was  As firedragonhosting was registered in 2006.

   Updated Date: 11-dec-2009
   Creation Date: 11-dec-2006
   Expiration Date: 11-dec-2010

The claim to remain small seems a bit hard to believe in part there is one reseller on the profile.

But it appears there is no site there, and for that matter generic place holder for this site reveals to me that firedragonhosting is not even a reseller in the tradtional sense that you buy hosting space and sell it, their in a Wild Wild West reseller program.

Firedragonhosting’s webhostingstuff reviews

After my last review where the only review that I could find belonged to the owner of the hosting company, I figured I would look at the 4 hosting reviews on  What stuck out to me is there were 3 positive reviews July 26 –  31, 2009.  Then one in September 2009.  I have to say that I am skeptical of so many positive, or negative reviews  for a hosting company coming in so close togather.   Especially` for  since Firedragonhosting is a self proclaimed small company.  Webhosting is not like Justin Bieber, in which tons of fans rush into write reviews, and those that can’t stand his singing also rush in to write how they hate him.    Unless of coarse a hosting company has a huge amount of down time.  Even then you still do not see scores of negative reviews that would ever rival any muscian.
Highly Recommend Fire Dragon  (Excellent)
`- by Paul ( on 14 September 2009

Domain belongs to Paul and is currently hosted with FiredragonHosting.
Hosting with Fire Dragon Hosting  (Excellent)
– by Sherri Lynn ( on 31 July 2009

The domain is under the owner of FireDragonHosting

   John Overall
   301-877 Ellery St
   Victoria, British Columbia V9C 4R8

   Registered through: Fire Dragon Domains
      Created on: 08-Jul-07
      Expires on: 08-Jul-11
      Last Updated on: 22-Jun-10

Thanks to Fire Dragon Hosting  (Excellent)
– by David ( on 28 July 2009

It appears from the whois this domain does belong to David, but he moved away from FireDragonHosting in January of this year.

Updated date:          2010/01/24

Name servers:

Fire Dragon Hosting Rocks!  (Excellent)
– by Keith ( on 26 July 2009

The domain is under the owner of FireDragonHosting
   John Overall
   Ste.330-1581h Hillside Ave.
   Victoria, British Columbia V8T2C1

   Registered through: Fire Dragon Domains
      Created on: 22-Mar-05
      Expires on: 22-Mar-11
      Last Updated on: 21-Mar-10

Perhaps these are honest reviews.  After all when I was doing webdesign I often bought my customers domains for them.  Its something I don’t recommend.

FireDragonHosting charges for WordPress?

I have never charged anyone for wordpress, in part because I had auto installers.  Though last year our auto-installer had problems and techs had to do it manually.  But it was not like it took my techs hours to do. I considered it good customer relations to not charge for something that took fairly little time to implement. After that rarely did customers ever have anything else to do with WordPress.  I could possible see a small set up fee, no greater then $10.  Not something I would do or recommend.  But I can not see paying a monthly fee for software that is already free. I am not all that technically inclined, but I have been able to keep Word Press updated.  Considering FireDragonHosting is reselling through Wild West Domains, I don’t think its FireDragonHosting thats doing the installing.

My Finale thoughts on FireDragonHosting

Frankly I have no idea what to think about FireDragonHosting.  On one hand its a self-proclaimed small company, that wants to take on a personal approach to offer higher quality support.  On the other they are on webhostingstuff’s top 25 list.  There is no logical reason for this site to be there.  But there award site buttons.  Two of which encourage people to go there to get them voted in ( and  A small company that proclaims they want to remain small would focus on just their community.  These sites are global, and hitting everyone that speaks English.  I half tempted to believe that when he gets a order he is ordering stuff through his Wild West Domains reseller account.  Which is why two of the customers that may very well have written positive reviews for him, have his name on their domains.  I think that is a rather big nasty mistake.  I have been down the road way too many times where customers lost control of domains because of their webmasters.

Are you considering Firedragonhosting?  Frankly I think you can go else where for cheaper and a more qualified webhosting company that FireDragonHosting.

ServersAndDomains – Can ServersAndDomains offer you a guarantee?

ServersAndDomains was on my June 2010 list for It was one of 5 hosts not on my list from May 2010, but it was not the one that grabbed my attention at the time.  That honor goes to This leaves me with only 4 host to review.  Serversanddomains seems to be one of the most generic of site names, but unlike other sites a more uptodate design.  However the site seems another cluttered mess, too many graphics distract from

Looking at the reviews on you can tell not everyone that has signed up with them was happy.

Here is a summary of the poor to not so thrilling reviews:

warning: do not use serversanddomains  (Poor)
– by j ( on 22 January 2010

Servers & Domains Fraud – Poor Service –  (Poor)
– by Lucy ( on 18 August 2009

Cluless Customer Service  (Poor)
– by Sue ( on 14 April 2009

Downhill Fast!  (Poor)
– by Kevin ( on 15 March 2009

Just awful host  (Poor)
– by Ted ( on 4 March 2009

ServersAndDomains Sucks  (Poor)
– by Malc ( on 3 March 2009

Careless Hosting Company  (Poor)
– by ahronn ( on 16 August 2008

support tickets ignored  (Poor)
– by Steve ( on 29 June 2008

Not so good…  (Average)
– by ian ( on 13 June 2008

Control Panel  (Average)
– by Yuri ( on 27 May 2007
ServersAndDomains have seriously problem with ControlPanel for hosting – it’s very-very slow

Apparently ServersAndDomains was bought out.

My first quirk with ServersAndDomains

The first thing I wanted to see was how long did I have to pay for to get the $1 a month hosting.  When I clicked I found that this only applied to one domain.  When I clicked on $1 from the main page, I was brought to a page that showed the other unlimited plans.  I clicked on “Order Now!”, which allows me to select between Plesk, cPanel, and Windows with Plesk.  I decided to click on Plesk.  This brings me to a sign up screen.

You have to register before you can actually order an account.  This is not something that I see with other companies.  But what this does is if you decided not to complete your order, even though you registered a user login with ServersAndDomains they can now email you with offers to sign up for service.   In order for me to see how many years I have to pay for to get $1 a month I have to register.   I will not be registering, and I don’t have an email that I want more spam on.   I have to say I am bothered by the fact that they do not disclose up front how many months I have to opt into to get $1 a month.  I know its not a month because credit card fees would eat a huge chunk out of that.

ServersAndDomains offers a 21 day trial

While trying to find how many years I had to register to get $1 a month, I noticed they have a 21 day trial, not a 21 day guarantee.  Or better yet a 30 days.   Anything under 30 days leaves me suspicious.   They state that they do not charge you for hosting for the first 21 days, all other services are billed at the time of order.  Regardless of being free, there is no guarantee period.  Anything less then 30 days should be avoided.

ServersAndDomains offers no refunds

Refund and Disputes: All payments to ServersAndDomains are nonrefundable. This includes any one time setup fees and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 45 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in ServersAndDomains’s sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay ServersAndDomains an “Administrative Fee” of not less than $50 and not more than $150.

I am not sure how they will charge you for doing a charge back.  But clearly they leave no other option then a charge back to get a refund if service does not work.  If they were able to enforce the policy then clearly they would be able to fight the charge back.

Finale thoughts on ServersAndDomains

The refunds and disputes part of the terms of service is the part that makes me say to stay away from this company.  They offer no guarantee period.  Without any way of getting a refund there is no guarantee that you will get the service you paid for.  ServersAndDomains is a company I suggest avoiding. Sucks & Problems with Site 5 Hosting?

Number 15 of May 2010 for The first thing that strikes me is this little link you click on in order to get more info about (How?):

Throughout the web hosting industry, one of the biggest catch phrases and movements is the shift towards Unlimited web hosting. Some of our shared web hosting plans allow unlimited disk space and bandwidth.

As the shared hosting industry has progressed, it has become apparent that disk space and bandwidth are not true indicators of how well a website can survive on shared hosting. Instead, the real indicators are server memory and processor usage!

It is important to remember that “unlimited” does not always indicate “oversold”, so do not let anyone tell you otherwise! We monitor our servers constantly to ensure optimal operating performance.

I am going to tell you otherwise because they are flat out lying or stupid. Granted on all but the unlimited company I owned, I never oversold. But customers who bought a reseller account were allowed to. One such customer had 83 domains. Between the 83 domains he had given a total of 23 gigs, though he was only using 2 gigs. He was on a plan with 5 gigs. But once the total space used hits 5 gigs and beyond he is going to have a problem. Normally most of my customers monitored for this, but the few that didn’t were always the first to complain about their sites not working all caused by running out of space.

In order for this not to be overselling the space provided must not exceed the space available. Unlimited meaning infinite it would still be overselling if they have every hard drive on the planet available. Overselling is done under the assumption that a customer will not use all of the resources listed. Just like a all you can eat buffet, they are assuming that your not going to eat them out of house and home. Where interestingly enough they don’t out and out say “we don’t oversell”. Though they are right unlimited is a catch phrase. But they do state “We monitor our servers constantly to ensure optimal operating performance.” some how this makes it not overselling. At least (Who is on the same network as site5 – is willing to be honest:

We change an unlimited plan to say “unlimited” and bam — sales increase 30%, if not more. Many people will argue that “overselling” is evil and that it’s the cause of poor hosting service. This is not the case when it’s managed correctly and the proper staffing is in place. When a hosting company hops on the overselling bandwagon, their sales usually increase exponentially. Since very few companies actually have the capacity to handle a major surge in growth, their quality of service is almost guaranteed to deteriorate.

While hostgator is willing to admit to overselling, they are also doing the whole monitoring to ensure there is not a problem. Which boils down to eliminating those that are not profitable. Before signing up with their company I would take some serious time and review:

Asides for the weird take on overselling, they have ratings at a company called, the strange thing when you go to the homepage for you can’t search for sites or companies. There is not a listing of any company using them. This seems to be a direct company you mention on your own site, and not one that you would search for approvals.

I am not sure why an email list plays into review site. But clearly this is not an independent review company. Though clearly their terms of service makes it clear they do not endorse their customers.

6.2         In no event shall any reference to any third party or third party product or service (including ratings thereof) be construed as an approval or endorsement by RatePoint of that third party or of any product or service provided by a third party. Likewise, a link to any non-RatePoint website does not imply that we endorse or accept any responsibility for the content or use of such website.

My question is does this company allow you to delete feed back, or for that matter approve or decline reviews before they are even online.  I know there is a lot of complaints about this company, and this site shows a larger ratio of positive reviews then negative in comparison to other sites.  I tried calling ratepoint and the first thing I get is someone that works at a call center for them and other companies. Apparently I need to call 8 – 5, Monday through Friday. But chances are I will still get one of these call center operators. When I called I had selected the sales dept, but before I could ask any questions I got asked my name and phone number. I stop the call operator after she asked me the phone number, as I thought it was strange a sales associate would ask me questions before I could ask my own. It looks like I will email them to find my answers. So I may have a later post about them.

Should you trust Host review sites?

There are some people out there that no matter how much of a valid argument that you provide they are going to continue to go with a false concept. If you don’t believe me all you have to do is look up the percentage of people that think British Petroleum is innocent of the oil spill in the Gulf of Mexico. For that matter there are still people out there that think we have not gone to the moon and the Earth is flat. You could shoot those people to the moon to see the flag that was planted and they would still claim no one has been to the moon and that the Earth is still flat. I say this because of a comment I did not approve on YouTube from user xXZarlachXx.

the most top hosting review looks at the price.

the affiliate links/referral links is the point with inviting people to new websites.

they want to get something for telling others what websites is good.

I did not approve it because frankly YouTube was not going to let me post a lengthy response. Also I am not sure if he or she is an agent for one of these “top hosting review” sites. I have no problem with affiliate programs as long as their incentives are not along the lines of giving away the farm (i.e. payments that are more then 20% of the first payment via the customer). This weak argument is not enough to stop me. As I have yet to see a correlation between price and ranking. Price does not determine rather a hosting company offers a quality deal. The level of service received is what determines rather hosting is “good”.

What I see is a case where many of these so called review sites show case hosting companies on commission junction, where they get between $60 – $125 and beyond for a sign up. Many of these companies do not trust the direct affiliate program of the hosting company they show case. For which I point to’s comments on webhostingpad:

Even though had a problem dealing directly with webhostingpad’s affiliate system they have no problem still referring people to their company through commission junction.

While at the same time most” top hosting review” sites do not host on the companies in their recommended list. owned by the same guy (Michael Low) that owns does not host with any of the hosting companies that he recommends, nor do and have matching top lists. Because works on the principal affiliate commissions. works on the principal of bidding on positions. Most sites that work on affiliate commissions have most have no well written review to tell you why you should sign up, and to be unbiased to tell you the cons in additions to the pros of signing up with any company they recommend. When do have cons its always far less then then the pros of signing up for service. Or for that matter any proof that they tried the host that they recommend. Most of the hosting sites I have reviewed have a lot of complaints, or their search engine results are so obscure that its hard to find cons or for that matter pros. One example is the next on my list

The bottom line is these sites are in it for the money, their not in it to refer people to good hosting companies.

Fatcow Sucks? Beware – Read this Fatcow Review first before Buying!!!

So next one, number 3 on’s top 25 is sort of a revisit of another company, iPage. However this is what’s page for fatcow says “Site Established: 29 Sep 1997 (12 years and 262 days ago) – Traffic Popularity: #46 of 10,293 companies. Some how its number three and in the forty sixth spot. If you read my previous post you will know that was blocking me, which I will write a post later demonstrating how I did it. At this point thanks to my isp, I have a new ip and the site is working again.

This time around instead of jumping into a trace route, as I am sure it will be the same as iPage. I am going to go through the affiliate program which works three different ways from their home grown program. I did not look to see if iPage had their own affiliate program, as I did not think at the time a company would want more then one system. But I should have looked at the partnership link at the bottom of the page. For which you get paid three different ways.

At Commission Junction The affiliate program is the same as, $100 – $125 payout per sale.

Speaking of affiliates, it appears there are a lot of complaints in regards to payments in a lot of the complaints I have found online. Another complaint I see is down time. Due to the complaints of affiliate payments that are rampant in search engine results, I would not recommend using fatcow’s affiliate program directly.

I almost have to wonder if fatcow has busy work for the web designers, or just a really busy auto blogger program:

Amazingly a organization that used the same graphics as Fatcow. I can’t say I find it surprising that they are hosting the site at Perhaps the same person that did the design for fatcow was paid to start a blog. Its not out of the realm of possibility, after all there are tons of people on that are willing to perform that sort of service.

Then there is,

I love how these sites all have an “unbiased” opinion, and they also have coupons for a special price. I always wonder why site that’s doing a review about a webhost also has coupon for you to click on to save. Perhaps the whole I have a coupon, I must be your friend theme. You listen to your friends right? I like to think of the coupon as more of a Trojan Horse.

Then there is this post:

They failed to mention their website hosted with fatcow, and I am more then certain is not hosting with I don’t see any affiliate links. But I question why someone thinks its ok to pay $20 for a domain when there are tons of fine companies out there you can find without doing much research for cheaper. After all the whole focus is on dirt cheap hosting, yet some how the domain costs $20 to buy. How the heck does a company that is doing so well and selling hosting with free domain, not capable of buying domains for $7 or less? Never mind the fees they pay Commission Junction, affiliates, Google,, and whomever else is promoting them.

Truth be told I don’t know of many customers in my 11 years that are going to spend as much time trying to tell you why they liked my hosting. After all they are generally busy with their own sites. I am happy with what few kind words they could offer out there that are found via search engine results. But the reviews / sites are bit long for a “real” happy customer. is the worst as it reflects on every aspect of their site. Every post / page has a banner to click on. Its not so much a review page as it is a brag page. You would almost have to believe that they were little to fanatic, and almost along the lines of a stalker. Though the truth is its nothing more the automated script that goes through fatcow pulling out material. The lazy method of making money.

Instead of doing a search on “fat cow sucks”, I did one on “fat cow coupon”, based on the amount of people paying for that search engine result I see a new trend.

The iPage and ipower connection

Last time I when I chatted with one of out sourced sales people in India, I was pointed to a connection between fatcow and iPage. Only because the person on the other side asked what link I was referring to, when I told him the main page he still persisted on asking for the link. Clearly a tech that only works with one company is going to know where the link to the main page is. Then there was also the in the trace route. I believed at the time there were more then two parties involved with this organization. Today I found when doing search with “fatcow bbb”. I am not saying I am fan of the Better Business Bureau, I have a great many complaints about this organization that has not adapted with the times. But this link confirmed my suspicions and raises another.

So iPage and Fatcow with 32 other sites are apart of:

Endurance International Group, Inc.

Easy CGI
The Endurance International Group, Inc.

I don’t see iPage on the list of sites, so I tend to wonder if there are more then what this company lists. But I see Ipowweb on the list thus verifying the connection I was looking for.

But has two interesting reviews in regards to what appears fatcow’s business status:


Both of which at different times 3 years a part had to do with a change in the companies handling.

The Chat Session and the ipower chat

I decided to try the same line of questions I had with iPage. Domains are more costly then if you want to keep them $15, iPage was $10.95. But then again the phone call to iPage stated that it was $15.00.

Vanessa Morris: Hi Benjamin. My name is Vanessa, how are you today?
Benjamin: Hello Vanessa
Benjamin: Fine, and yourself?
Vanessa Morris: I’m great, thank you. How can I help you today?
Benjamin: I can not find any information out about the corbanite service
Benjamin: I was wondering if you could tell me about it or provide me with a link with more information
Vanessa Morris: Sure.
Vanessa Morris: Could you please provide me the exact URL where you have clicked this LiveChat icon in our website?
Benjamin: its on the main page of your site?
Vanessa Morris: I would like to see the link.
Benjamin: you website only has one main page, you should be able to see that
Vanessa Morris: Thank you!
Benjamin: are you supporting other companies?
Vanessa Morris: May I place you on hold for 4 or 5 minutes, while I check this for you?
Benjamin: ok
Vanessa Morris: No, Benjamin. I need link for confirmation.
Vanessa Morris: Did you receive my last message?
Benjamin: I am still waiting on the carbonite info you said would take 4 – 5 minutes
Vanessa Morris: May I place you on hold for 4 or 5 minutes, while I check this for you?
Benjamin: I said “ok”
Vanessa Morris: Thank you for holding.
Vanessa Morris: Please refer:
Vanessa Morris:
Benjamin: I am also not sure what you need confirmation for. If you did not work for other companies you would not need a link to know what the main page of a website is.
Benjamin: I will look at that in a sec, I have a few other questions
Vanessa Morris: I apologize for the inconvenience this has caused you. But we need your co-operation as we are in the process of enhancing the Chat icons on our website and during this period we want identify the exact page from where you have contacted us. This will help us to determine the list of pages from where we usually get the chats and organize the Chat icons in a better way.
Benjamin: that does not make any sense
Vanessa Morris: Is there anything else I can assist you with today?
Benjamin: as you would only have one main page and its, not sure what these enhanced chat icons are about.
Benjamin: anyway
Benjamin: If I decided I do not want to keep my hosting account, how much will it cost for me to keep my domain?
Vanessa Morris: If you cancel the account within 30 days and register free domain name, then we will deduct $15 from your refund for domain registration. You can transfer the domain to another registrar.
Benjamin: Your domain fee sounds a bit high, I think I will go with Directnic instead for a domain name. I don’t see the option to get dns sent to me on the order form, only transfer and register a new domain. Do you send me dns information?
Vanessa Morris: Yes, we will send information.
Vanessa Morris: If you wish, I will signup without any issue from our end.
Benjamin: I still need review your terms of service first
Benjamin: and I have only 2 more questions
Benjamin: Where are you located?
Vanessa Morris: Burlington, MA.
Benjamin: the servers as well?
Vanessa Morris: No, it is located in Boston.
Benjamin: Thanks Vanessa, the only thing that troubles me is the whole not knowing what your main page is, it really does not have me to confident that your not working for other companies.
Benjamin: anyway, I will look over the link for carbonite and should sign up if I like what I see
Vanessa Morris: I apologize for any inconvenience this has caused you.
Vanessa Morris: If you wish to signup, please contact me.
Vanessa Morris: I will do it for you.
Vanessa Morris: Ask my name in chat.
Benjamin: ok have a good day
Vanessa Morris: Thank you for chatting. Take care and have a good day!

Vanessa, or whomever is playing as Vanessa in Mangalore, India. Was not willing to give me as much details as the guy in my chat with But like last time I was asked for the page I was asking for. Also there was that long pause (6 minutes) where I was waiting for information on one of their features. Which was beyond the 4 -5 minutes it took to Google their site for where the info might be.

Just for giggles I decided to chat with them again, since they were asking me for the webpage I though I would give them one different then or

Jerold King: Hi Benjamin. My name is Jerold King, how are you today?
Benjamin: Hello Jerold, I am fine how are you?
Benjamin: I can not find any information out about the corbanite service.
Jerold King: I’m great, thank you.
Jerold King: Can you please provide me with the website link where exactly you have clicked the Live Chat icon?
Benjamin: ipower
Jerold King: You can check for the Corbanite service at:
Jerold King:
Benjamin: thanks
Jerold King: Thank you for chatting with us. Please feel free to contact us at any time. We are available 24×7.

Jerold (or whomever he claims to be), decided to end our chat session rather quickly after giving me a link to Not giving me a chance to get more details or ask other questions. So there is defiantly more then one company involved in their support system. Perhaps why the chat system asked for an account id, as well as ticket number. I might try and get an account with them later to test the system out.

The Phone Call: Searching for Vanessa Morris of

The phone call was more interesting, because I asked to speak to Vanessa. Did I think I would get her (or is it he)? No, not at all. I did however expect fumbling around excuse after excuse as to why I could not. I was not disappointed, and now believe I need to start recording these phone calls. The phone operator I spoke to was in Phoenix Arizona, so within driving distance of myself. Not on the north eastern part of the country like Vanessa (who probable was not a Vanessa, and was probable on the opposite side of the planet from me). Perhaps this call center is actually an outsourcing company.

Clearly another company I can not recommend based on complaints of downtime, refund issues, over the top affiliate payments, and promises of unlimited space.

Justhost Just Sucks? Warning – Read this Justhost review first …

Second on the list is, I first mentioned this host when I brought up

Forgive me while I figure and fine tune the format. At the same time I had originally thought that I could spend part of my free time in a day and do a single review on each hosting company. There is a lot of information out there on just and JustHost,com. Spending an hour to sum up as much information as I find is not really all that feasible. So I will try to get what I can get out, and revisit these hosts when I review other webhosting review websites to expose. But here is what I dug up:

Looking at the trace route for this site I get the following information:

Traceroute to []

I see, who appears to be on’s servers. Its starting to seem that all webhosts are on’s servers.  Not a lot I can take from the trace route, but I like to look at where a hosts physical location might be.

A Rabid Advertising Campaign:

The bulk of my look at is that they seem to be on a rather aggressive advertising campaign. They seem to appear every where over night back in 2009. Which brings me to wants you to believe that there a great company with almost no negative feedback, despite the fact they did not suck. Atleast that is how it was at first, but later they changed it to they did suck so they had to recommend another host, but you had to scroll past the glowing review and affiliate link to see the disclaimer. But finale they changed the page and put this up:

Firstly, maybe we can take the negative feedbacks about any web hosting with a pinch of salt. According to a study conducted by America’s premier customer services research firm, TARP, customers are more likely to speak about a company when things go wrong rather than when they go right. On average, customers are twice as likely to talk about a bad experience as they are to share a positive one. So we can safely say that for every negative comment about Justhost, there are two more good Justhost reviews we did not hear about.”

However their original review as well as their policy to say something sucks, but not really while applying what they call an “unbiased” seems to have a copy cat site where the original post was later re-posted:

The problem is suck is not the only negative meaning that would turn someone from buying (fraud, downtime, up-time, terrible, bad, incoherent, poor, nasty, lame, evil, stupid, cheat …………….) I figured while looking, why not see what I get when I search for “just host sucks”, and to the left of google is 2 sites that are using those terms for their adwords: & Most of the sites on the first page of search engine results are affiliates. (that has no actual hosts that suck on it that I can see now), used complaints that did not seem valid to validate their “not” sucking.  But I have found a lot of complaints in regards to orders not being set up, and issues with getting it up or getting a refund. Multiple complaints of downtime and deleted content. In some cases people were told that they deleted their own content. I supposed you can trust these affiliates that choose to market on the word sucks with just host. All of which try (or not) to sound like some unbiased site that want to convince you that is the host for you. So where are they hosting?

Name Server: NS2153.HOSTGATOR.COM
Name Server: NS2154.HOSTGATOR.COM
How about the sites that are using suck to determine if a host sucks (or really just trying to get you to buy Justhost hosting)?
Domain Name: AZHAN.COM
Name Server: NS1.NAME.COM
Name Server: NS2.NAME.COM

None of the 4 sites that I have looked at, and for that matter no site that promotes as the host to use, are hosting on After all if they are so good, why are they not using them?

So why are they everywhere in the search engines? seems to have two affilate programs.  Both of which have rather heavy pay outs, enough to encourage anyone and their dog to do what ever it takes to get their site in the top of search engine results.  Their own personally ran affiliate program can be found at:

Also they use Commission Junction, their policy is:

We are a first class web hosting provider that offer free domains, unlimited space, unlimited bandwidth, unlimited email accounts and the ability to host unlimited domains. We are committed to making web hosting simple and understandable for every user. We have ensured our sign up process is as straightforward as possible to ensure customers have no problems setting up their account. Customers will usually receive their login details within 10 minutes of subscribing, making the process swift and efficient for both the customer and the affiliate.

Just Host’s affiliate program gives you the ability to make up to $200 per sale and an additional $100 if you convert over 10 sales in a month. We offer two plans each available for 6, 12, 24 and 36 months, a sale qualifies as a subscription to any of these plans. Please see our commission structure below:

  • Just Plan & Premium Semi-Annual sign-up – $100
  • Just Plan 12, 24 and 36 month sign-up – $100
  • Just Premium 12, 24 and 36 month sign-up – $120
  • Just Reseller sign-up – $200!

We also offer an incentive of $100 if an affiliate sends us over 10 sales in 1 month. Our cookie referral period is 30 days. Just Host has a variety of banners, skyscapers and buttons to suit all sites along with text and content links.

We are heavily promoting Just Host online and in print. This exposure will greatly increase our customer base and our conversion rate which is one of the highest in our industry will continue to grow with our customers.

The Just Host team has over 10 years experience in web hosting and are dedicated to providing customers with the most reliable web hosting service possible. We guarantee affordable price plans, secure servers, first class 24/7 tech support and a wide range of features.

Looking at both it seems clear the one to go with if you want a big payout, its commission junction and not own affilate program. Both of which have rather insane payouts like

At the same time while they claim being 10 years old to their affiliates on commission junction, their domain registration says the domain was bought in 2002.

They claim on the BBB site that they were founded in 2002. But I have serious doubts, as the oldest piece of information that I have seen is no latter then 2008. I suspect that was just unused aged domain. I have many that I have never used some that are over 10 years old. I suspect this is the same case with and they are blatantly lying about their start date.

I admit they are a fast growing operation, but I imagine this is nothing more then another arm of another hosting operation. Much like what is to Its not my concern what they tell their affiliates, but that’s going to be what the affiliates tell people when they try to refer people.

Onto the chat and phone call with

I thought I would chat and call them since I had read a lot of complaints about English problems. I can tell you that there was a lot of copying and pasting going on. I actually stumped the person on chat for a whole three minutes on how much it would cost to keep my domain. $20 is a bit much. From the chat I could not see a lot of problems with English use, but this was just sales and clearly a lot of copy and past to my answers, due to cases where text was pasted and sent soon after one another.

Chat start time Jun 13, 2010 5:23:09 PM EST

Chat end time Jun 13, 2010 5:30:55 PM EST

Duration (actual chatting time) 00:07:46

Operator Andrew

Chat Transcript

info: All our operators are currently assisting others customers. You are currently in position 1 Thank you for your patience. An operator will be with you shortly.

info: You are now chatting with ‘Andrew’

Andrew: Welcome to Live Chat support, how may I help you?

Benjamin: Hello Andrew, I just found your site had a few questions

Benjamin: If I change my mind how and decided to cancel, how much will my domain cost to keep?

Andrew: If you cancel your account we will provide you with a full refund for the remainder of your term, excluding any setup fees that were charged when you signed up, and excluding domain registration fees. (Even if you received your domain for free through one of our promotional plans)

Andrew: The domain registration fee we incur on each domain registration is $20.00. So all refunds are subject to a $20.00 registration fee charge, but you will own the domain name afterwards.

Benjamin: Your cost seems a bit high on the domain, I think I will go to another domain register for my domain. On the order form it only indicates buy new domain or transfer. Do you give me dns so I can change it with my domain register?

Andrew: So you want to signup hosting with your existing domain, right ?

Benjamin: a domain I am buying from godaddy

Benjamin: $20 is a bit much if I decided I do not like your company

Andrew: Ok… For this select the option ‘I already own my domain name’. In this case your domain will stay with your registrar and you can host it with us. Also, please note that we initiate the transfer of domain only if you place a request with us for the same.

Andrew: Our name servers are as below




Benjamin: that will not try to transfer my domain?

Andrew: Right

Benjamin: ok

Benjamin: where are your servers located?

Andrew: Our Data Center is in Chicago US

Benjamin: are you located at that center?

Andrew: Yes

Benjamin: nice, many hosts don’t seem to staff their centers.

Benjamin: thanks I will order sometime tonight.

Andrew: You are most Welcome !!

Andrew: Is there anything else I can help you with?

Benjamin: nope have a good day

Andrew: Thank you for visiting Hosting Support. Should you have any queries or require any further information, please do not hesitate to contact us.

Andrew: We are pleased to bring to your attention the following offer.

Andrew: Let us take away any worries of accidental deletion or modification of your website or files by backing up your site on a daily basis. If you ever need a previous days backup, just let us know and we will happily restore or upload backups for you – $19.95 per year.

Andrew: Have a nice day!! Good Bye.


After I said “nope have a good day”, I got a barrage of sales copy and pastes, and the operator left before I could ask about the back up service. I figured I would try covering that with a phone call. After the automated system transferred me to sales I was stuck for 3 minutes of ringing. I hung up before trying to see if I could make it 4 minutes. You would figure they would have a answering machine to tell me that they are not open and when to call…… if they were not open.

Onto the complaints:

The BBB has 169 complaints at present, though not all are viewable, here is what the BBB states about those complaints:

Complainants allege a variety of billing and refund related problems. Customers complain that previously undisclosed fees are added to billings, or that advertisements for service at $3.95 per month failed to disclose that in order to get the discounted rate, customers must agree to be billed two years in advance. Other complainants allege they were unable to send emails or were advised that they must upgrade their service in order for basic services to function properly. Many customers complain they are unable to communicate with the company to resolve problems due to the company’s email only policy, or that tech support does not resolve problems. Some complainants allege the services are not as represented, or that the company falsely advertises a 90% uptime rate. The company responds to complaints by issuing refunds or partial refunds and agreeing to close accounts along with apologies for any inconveniences. One or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.”

This is not the only organization that has multiple complaints:

There are many more non-affiliated sites that are reporting multiple issues with

The reasons I give to not buy from are as follows:

  1. Probable no more then a 2 year old company at best, and they are using an aged domain name. I can not find much information that shows they were in business prior to 2009. The BBB states they signed up with them in 2009. However I know BBB asks when you start, and don’t actually look for business licenses. Most complaints are in 2009, and I am having a hard time finding anything from 2008 or before then.
  2. Keeping your domain with them is a $20 charge, they claim that’s what it costs them. But there are tons of domain registration programs that cost most hosting companies $8 or less.
  3. Multiple complaints of accounts not being set up when ordered.
  4. Multiple complaints on getting a refund.
  5. Complaints of content being deleted
  6. Complaints of poor tech support, in many cases musical chairs between departments.
  7. Complaints of constant down time
  8. Heavy affiliate commission payouts that encourage false advertising just to make a sale.